Philips · 1 day ago
Services Program Manager (Remote Based)
United States
Full-time
Remote
Senior Level
$126K/yr - $201K/yr
5+ years expPhilips is a health technology company dedicated to improving access to quality healthcare. The Services Program Manager leads enterprise-level service operations initiatives, driving process improvements and aligning policies with executive leadership.
B2BConsumer ElectronicsElectronicsLightingWellness
No H1B
U.S. Citizen Only
Responsibilities
Lead the strategic design and execution of enterprise‑level service operations initiatives, ensuring alignment with long‑term organizational objectives and driving transformative improvements across service delivery
Influence major operational decisions and resource allocations using data‑driven insights, ensuring operational changes support departmental strategy and organizational priorities
Champion large‑scale process improvement and innovation efforts by applying industry best practices, advanced methodologies, and emerging technologies to elevate service quality and operational efficiency
Partner with executive leaders and cross‑functional stakeholders to develop, implement, and continually refine scalable service operations frameworks, policies, and procedures aligned with business strategy and regulatory requirements
Drive organizational capability and talent development through succession planning, performance management, and strategic delegation of high‑impact initiatives, ensuring leadership readiness and operational excellence
Qualification
Required
Minimum 5 years of experience with Bachelor's OR Minimum 3 years of experience with Master's in areas such as Service Delivery, Service Operations or equivalent
Demonstrated ability to work across clinical and non-clinical environments
Experience partnering with senior leaders and program managers
Problem-solving in complex, ambiguous environments and strategic thinking with execution focus
Understanding of S&SD service delivery organization across multiple modalities and delivery verticals
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Clinical position
You must be able to work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements
You must be able to work flexible hours (based on business needs)
You must be able to wear all required personal protective equipment
You may be required to comply with vendor credentialing
Benefits
Company fleet/car
Training
Advancement opportunities
Generous PTO
401k (up to 7% match)
HSA (with company contribution)
Stock purchase plan
Education reimbursement
Company
Philips
Philips is a technology company that operates in various fields, including healthcare, consumer electronics, lighting, and home appliances.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4.23BKey Investors
EXOR N.V.Bill & Melinda Gates FoundationInnovative Health Initiative
2025-03-19Post Ipo Equity
2024-05-23Post Ipo Debt· $756.82M
2023-11-07Grant· $44.6M
Leadership Team
Ed Crawford
CEO Philips Lighting Company NA
Reema Poddar
President & CEO - Diagnostic & Pathway Informatics Business
Recent News
2026-02-04
2026-02-04
Company data provided by crunchbase