Infojini Inc · 23 hours ago
Desktop Support Specialist
Rancho Cordova, CA
Contract
Onsite
Mid LevelInfojini Inc is seeking a Desktop Support Specialist to perform advanced system support duties in a desktop and applications environment. The role involves providing effective support for enterprise systems, assisting with PC/Laptop deployment, and offering second-level help desk support.
Information Technology
Hiring Manager
Farzana Shaikh
Responsibilities
Perform a wide range of advanced system support duties in a support desk/applications/desktop/field environment
Provide effective support for enterprise, client/server, desktop computer systems, network systems, and business applications
Assist with imaging, set up, and deployment for PC/Laptop
Train customers on telework procedures and deploying VPN solutions
Assist with building closures and moves
Support an Active Directory migration
Operate, maintain, and perform repairs on information technology equipment and software
Perform complex duties related to troubleshooting, configuring, performing diagnostics and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests
Operate, maintain, and perform repairs personal computers, laptops and peripherals
Assist with imaging, set up, and deployment of PC/Laptops and support hardware moves throughout
Provide 2nd level help desk support
Lift equipment that weighs up to 50 pounds
Qualification
Required
Operate, maintain, and perform repairs on information technology equipment and software
Perform complex duties related to troubleshooting, configuring, performing diagnostics and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests
Operate, maintain, and perform repairs personal computers, laptops and peripherals
Assist with imaging, set up, and deployment of PC/Laptops and support hardware moves throughout
Provide 2nd level help desk support
Lift equipment that weighs up to 50 pounds
Have a valid California Driver's License, Class C
Microsoft Windows 11 Operating System and software updates
Microsoft 365 products
Imaging software and automated imaging processes using MECM/SCCM
PC/Laptop deployments
Teleworking and VPN solutions
Principles and practices of customer service
Principles and practices of troubleshooting computer system hardware and software problems
Company
Infojini Inc
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises.
Founded in 2006
501-1000 employees
H1B Sponsorship
Infojini Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (12)
2023 (11)
2022 (5)
2021 (10)
2020 (21)
Funding
Current Stage
Late StageRecent News
Baltimore Business Journal
2023-11-04
Company data provided by crunchbase