Mayhill Hospital · 6 hours ago
Application Analyst I - Health Information Management (HIM)
Mayhill Hospital is part of Universal Health Services, Inc., one of the nation’s largest providers of hospital and healthcare services. They are seeking an Application Analyst I in Health Information Management to support the implementation of HIM applications across multiple acute care hospitals, ensuring effective application functionality and user support.
Health CareHospitalMedicalMental Health
Responsibilities
Researches and resolves Customer Support Center Tickets including major application upgrades
Adheres to UHS Service Level and Change Management Policies
Provides on-call support as scheduled
Establishes and maintains regular communications with user community
Regularly meets with users, vendors, and IS staff to develop/modify system specifications
Supports the implementations of applications and prepares the appropriate documentation and education materials
Performs system testing and documentation for all phases of the application development life cycle
Performs quality assurance on application functionality
Researches and resolves implementation-related Customer Support Center Tickets
Adheres to appropriate UHS Project Management standards
Ensures strict adherence to work plans, reporting all serious deviations to management
Assists with training users for system operation and troubleshooting
Maintains Service Excellence principles
Prepares and submits status reports to supervisor as required
Keeps management well informed of activities, needs, problems
Performs other tasks as required by management
Keeps up-to-date on relevant HIM System(s) Version Changes, Bug-Fix, and release notes
Qualification
Required
Associate's degree required, Bachelor's degree preferred
One or more years of experience in supporting HIM workflow and applications
Basic knowledge of HIM, registration, revenue cycle and associated clinical system applications implementation, enhancement and support methods and practices
Working knowledge of computer systems analysis and programming techniques and procedures, including: consulting with users to determine hardware, software or system functional specifications; design, development, documentation, education techniques, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications
Basic knowledge of IS standards and quality methods and metrics
Basic knowledge of project management methods
General familiarity of user business practices, concepts and terminology sufficient to support the applications
Excellent written and verbal communication skills
Preferred
Experience with Cerner ProFile, CPDI, Clinical Reporting, RRD, DI, 3M, FOD and Midas+ preferred
Registered Health Information Administrator (RHIA) or Register Health Information Technician (RHIT) Preferred
Benefits
Competitive Compensation
Excellent Medical, Dental, Vision and Prescription Drug Plan
401k plan with company match
Generous Paid Time Off