The Cake · 19 hours ago
Public Relations Manager
The Cake is a publicly-traded telecommunications leader seeking two seasoned PR Managers to rebuild its corporate communications team. The role involves owning B2C external PR strategy, leading crisis communications, and managing internal communications across the U.S.
Responsibilities
Own B2C external PR strategy across video, broadband, and mobile consumer products
Lead crisis communications and rapid-response in a highly regulated, consumer-facing environment
Manage internal communications for a workforce of technicians, field teams, retail locations, and call centers across the U.S
Partner tightly with Brand Marketing, Legal, Regulatory, and an in-house creative agency
Drive proactive storytelling and reputation turnaround in a post-layoff growth phase
Qualification
Required
6+ years of PR/communications experience with strong B2C focus
Experience in telecommunications, consumer technology, utilities, energy, transportation, or other large-scale consumer service industries
Background working at organizations with distributed or field-based workforces (multi-location, operational, or service environments)
Hands-on experience with crisis communications and internal communications in regulated or high-scrutiny industries
Ability to work onsite in Denver, CO (relocation support considered for strong candidates)
Preferred
Have worked at or with major telecom or consumer infrastructure brands such as Comcast, Charter Communications / Spectrum, Verizon, AT&T, DirecTV, Cox Communications, or similar
Have managed consumer PR during service disruptions, product launches, or high-volume customer-impact moments
Bring established relationships with national business, tech, or consumer reporters
Have experience supporting workforce communications during periods of organizational change or restructuring