Five 9 QA jobs in United States
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Ztek Consulting · 12 hours ago

Five 9 QA

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$100K/yr - $110K/yr
date5+ years exp

Ztek Consulting is seeking a Five 9 QA professional to join their team. The role requires extensive experience in manual testing within Five 9 contact center or telephony environments, focusing on ensuring quality and functionality of the systems.

ConsultingHuman ResourcesInformation TechnologyLegalStaffing Agency
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H1B Sponsor Likelynote
Hiring Manager
Sajith Nair
linkedin

Responsibilities

5+ years of manual testing experience in Five 9 contact center or telephony environments
Strong understanding of IVR, ACD, CTI, CRM, and omnichannel platforms (e.g., Five9, Amazon Connect, Genesys, Avaya, Cisco, Amazon Connect)
Experience with test management tools (e.g., TestRail, Zephyr) and bug tracking tools (e.g., Jira)
Familiarity with SIP, VoIP, and call routing concepts
Excellent analytical, problem-solving, and communication skills
Ability to work in agile/scrum environments

Qualification

Five9IVRTest management toolsBug tracking toolsAnalytical skillsAgile/ScrumSIPVoIPCall routingProblem-solving skillsCommunication skills

Required

5+ years of manual testing experience in Five 9 contact center or telephony environments
Strong understanding of IVR, ACD, CTI, CRM, and omnichannel platforms (e.g., Five9, Amazon Connect, Genesys, Avaya, Cisco, Amazon Connect)
Experience with test management tools (e.g., TestRail, Zephyr) and bug tracking tools (e.g., Jira)
Familiarity with SIP, VoIP, and call routing concepts
Excellent analytical, problem-solving, and communication skills
Ability to work in agile/scrum environments

Company

Ztek Consulting

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Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for its clients.
dateFounded in 2007
location
Duluth, Georgia, USA
people-size201-500 employees
web-link
http://ztek-inc.com

H1B Sponsorship

Ztek Consulting has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (1)

Funding

Current Stage
Growth Stage

Leadership Team

S
Shefali Sharma
Founder
linkedin
Company data provided by crunchbase