Bollinger Shipyards · 4 hours ago
IT Systems Administrator Supervisor
Metairie, LA
Full-time
Onsite
Senior Level
$65K/yr - $65K/yr
5+ years expBollinger Shipyards is seeking a Systems Administration Supervisor that provides hands-on technical leadership for the administration, monitoring, and lifecycle management of enterprise software platforms and managed endpoints. This role supervises System Administrators while actively participating in daily operational tasks to ensure systems are reliable, secure, and proactively monitored.
Building MaterialReal Estate
Responsibilities
Lead and actively participate in the administration of enterprise software, endpoint platforms, and RMM solutions
Serve as the senior technical escalation point for complex issues identified through RMM alerts, monitoring tools, or endpoint management platforms
Supervise, mentor, and train System Administrators, providing hands-on technical guidance and oversight
Review and approve technical changes, scripts, monitoring policies, and deployment plans
Own the configuration, maintenance, and optimization of the organization’s RMM solution(s)
Design, implement, and tune monitoring policies, alert thresholds, and automated remediation workflows
Develop and maintain RMM scripts for system health checks, patching, software installation, and remediation
Ensure accurate asset discovery, inventory tracking, and endpoint visibility through the RMM platform
Reduce alert noise by continuously refining monitoring rules and escalation workflows
Administer enterprise identity platforms (e.g., Active Directory, Entra ID/Azure AD), including user and device lifecycle management
Manage authentication, authorization, group policies, and role-based access controls
Implement and enforce access standards and identity-related security controls
Partner with cybersecurity teams on access reviews, auditing, and incident response
Oversee and participate in enterprise software packaging, deployment, patching, and retirement
Deliver software and updates using MDM, RMM, and endpoint management platforms
Ensure timely operating system and third-party application patching and vulnerability remediation
Standardize application configurations, deployment methodologies, and version control practices
Administer and optimize MDM solutions for Windows and mobile devices
Define and enforce device configuration, compliance, and security policies
Oversee device provisioning, enrollment, lifecycle management, and secure decommissioning
Monitor endpoint health and compliance through MDM and RMM tooling
Lead proactive monitoring efforts across endpoints, applications, and identity services
Respond to, triage, and resolve alerts generated by RMM and monitoring platforms
Conduct root-cause analysis for recurring incidents and implement preventive automation
Coordinate with vendors and internal teams for escalated or complex issues
Develop, review, and maintain automation using PowerShell, Bash, Python, or RMM-native scripting engines
Automate patching, software deployment, health checks, compliance enforcement, and reporting
Continuously improve operational efficiency through scripting and platform optimization
Ensure accurate documentation of RMM configurations, scripts, monitoring standards, and escalation procedures
Establish and enforce operational standards and best practices for endpoint and software management
Collaborate with IT Security, Networking, DevOps, and Help Desk teams to align monitoring and response processes
Communicate system health trends, risks, and improvement initiatives to leadership
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field (preferred), or 5+ years of experience in system administration, endpoint management, or enterprise IT operations
1–3 years of experience in a lead or supervisory role
Hands-on experience administering and tuning RMM platforms
Strong experience with MDM, endpoint security, and enterprise software deployment
Advanced knowledge of Active Directory and cloud-based identity platforms
Expertise with RMM solutions (monitoring, alerting, scripting, and automation)
Strong experience with MDM and endpoint management platforms
Proficiency with scripting and automation tools
Familiarity with monitoring, logging, and incident response workflows
Strong hands-on leadership and mentoring abilities
Excellent troubleshooting and analytical skills
Clear and effective written and verbal communication
Ability to balance operational execution with supervisory responsibilities
Proactive mindset with strong attention to detail
Preferred
Relevant certifications preferred (e.g., Microsoft Endpoint Administrator, CompTIA A+, RMM or endpoint management certifications)
Company
Bollinger Shipyards
Bollinger Shipyards is a shipbuilding company offering new construction, repair, conversion products, and services.
5001-10000 employees
H1B Sponsorship
Bollinger Shipyards has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Ben Bordelon
President and CEO
Craig Roussel
EVP - CAO
Recent News
New Orleans CityBusiness
2026-01-11
Company data provided by crunchbase