Wonder · 23 hours ago
Regional Vice President Operations
New York, NY
Full-time
Onsite
Director/Executive
$232K/yr - $232K/yr
10+ years expWonder is a leading platform that combines a variety of cuisines from award-winning chefs, delivering exceptional dining experiences. The Regional Vice President Operations will oversee the performance and growth of over 130 restaurants, ensuring operational excellence and alignment with company goals while fostering a strong people-first culture.
E-CommerceFood and BeverageFood DeliveryRestaurants
Responsibilities
Provide visionary leadership to a portfolio of 130+ restaurants on the East Coast, ensuring each location operates efficiently, meets sales targets, and upholds company standards
Implement and oversee operational standards and procedures, ensuring consistency in service, food quality, and guest experience across all restaurants
Lead, mentor, and develop Market Directors, Regional Managers, and General Managers to build high-performing teams and ensure leadership succession plans are in place
Drive financial performance by analyzing key metrics, managing budgets, and identifying opportunities for revenue growth and cost management
Ensure all restaurants in the region comply with health, safety, and legal regulations, including food safety and employment laws
Foster a guest-centric culture by ensuring exceptional service and resolving any escalated guest issues efficiently
Champion company culture and values, promoting a positive work environment, high levels of employee engagement, and retention
Partner with the New Store Opening and Development teams on restaurant openings and market expansion opportunities within the region
Work closely with marketing, HR, finance, and supply chain teams to ensure alignment with company objectives and initiatives
Act as a key decision-maker in response to crises or unexpected challenges impacting the region’s operations
Qualification
Required
10+ years of leadership experience in multi-unit restaurant management, with at least 5 years in a senior leadership role managing a portfolio of 200+ restaurants
Bachelor's degree in Business, Hospitality Management, or a related field; MBA preferred
Strong ability to inspire and lead large, diverse teams. Proven success in driving operational performance, employee development, and financial results
Deep understanding of P&L management, budgeting, and financial analysis in a multi-unit setting
Excellent interpersonal and communication skills, with the ability to influence and collaborate at all levels
Strong problem-solving and decision-making capabilities, especially under pressure
Ability to travel frequently across the East Coast to ensure hands-on leadership and support for the team
Must be 21 years old and legally authorized to work in the US
Must be able to lift 50 pounds
Must be able to stand for a full shift while working
Must have open availability, including night and weekend availability
Must have the means of transportation and ability to travel to all restaurants that are assigned
Preferred
MBA preferred
Benefits
Equity
401K
Multiple medical, dental, and vision plans
Company
Wonder
Wonder is a food delivery startup that operates truck-based restaurants from which consumers can order food through a mobile app.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$2.51BKey Investors
New Enterprise AssociatesNestleBain Capital Ventures
2026-01-12Series Unknown· $8.4M
2025-05-06Series D· $600M
2024-11-13Series C· $250M
Leadership Team
Marc Lore
Founder & CEO
Recent News
Company data provided by crunchbase