Chase · 1 day ago
Data Scientist, Senior Associate - Customer Analytics
1111 Polaris Pkwy, Columbus, OH, 43240, US
Full-time
Onsite
Mid, Senior Level
$114K/yr - $170K/yr
3+ years expChase is a leading financial services firm that helps nearly half of America’s households and small businesses achieve their financial goals. As a Data Scientist on the ACE team, you will help shape strategies across marketing, sales, distribution, pricing, and customer analytics, using analytical techniques to drive future decisions and influence both customers and the business.
BankingFinancial Services
Responsibilities
Develop complex analyses to drive business change in product performance, client engagement, attrition, and customer segmentation
Partner with product, finance, and cross-functional teams to deliver high-impact projects that shape strategy and deliver measurable results
Consult with business partners to understand analytical needs and provide actionable, data-driven recommendations
Present clear insights and recommendations directly to stakeholders, including regular opportunities to share findings and recommendations with senior executives
Solve unstructured business problems and perform deep-dive analyses of customer behavior using analytic, statistical, and machine learning techniques
Refine and implement the analytical learning agenda to support business objectives
Leverage internal data resources to construct analytical solutions for business challenges
Collaborate with technology, product, and business teams to deliver impactful solutions
Continuously develop skills to deliver best-in-class analytics
Apply visualization techniques to communicate findings effectively
Ensure all analyses and recommendations align with business goals and compliance standards
Qualification
Required
Hold a Master's degree in a quantitative discipline or a Bachelor's degree with 3+ years of experience in a quantitative field such as Data Science, Mathematics, Statistics, Physics, Engineering, Economics, or Finance
Demonstrate 3+ years of experience applying statistical and machine learning methods to real-world problems
Possess 3+ years of experience with SQL and at least one analytical tool such as SAS, Python, or R (Python preferred)
Show experience with data visualization techniques for analysis and presentations (Tableau preferred)
Exhibit superior written, oral communication, and presentation skills
Communicate concisely and effectively with all levels of management and partners
Work collaboratively in cross-functional teams
Solve complex, unstructured problems independently
Organize and prioritize multiple tasks efficiently
Demonstrate attention to detail and accuracy in all analyses
Maintain a commitment to continuous learning and professional development
Preferred
Bring experience in financial services, consumer banking, or related industries
Demonstrate ability to work in a fast-paced, collaborative environment
Show a proven track record of delivering actionable insights that drive business outcomes
Display intellectual curiosity and eagerness to learn new skills
Think strategically with a data-led approach focused on business goals
Build strong relationships with stakeholders across locations
Thrive as a collaborative team player in a dynamic, innovative environment
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
2026-01-24
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