Schwabe · 11 hours ago
Legal Support Services Supervisor
Portland, OR
Full-time
Hybrid
Entry, Mid Level
2+ years expSchwabe, Williamson & Wyatt is a premier Northwest regional law firm serving various industry sectors. They are seeking a Legal Support Services Supervisor to oversee the legal support team, ensuring high-quality assistance for attorneys and clients while managing staffing levels and operational issues.
ConsultingLegal
Responsibilities
Work with the Director of Legal Support Services and Department Heads to maintain appropriate legal assistant staffing levels and manage workload distribution to support changing business needs
Serve as the primary point of contact for daily operational issues impacting attorney support and work proactively to resolve them
Monitor workflows and recommend improvements to the Director of Legal Support Services as needed
Assist with attorney onboarding and integration by coordinating legal assistant assignments and facilitating connections to firm resources
Directly supervise legal support staff, including hiring, onboarding, training, coaching, performance evaluations, and disciplinary actions
Provide ongoing feedback through regular check-ins and informal coaching, reinforcing expectations and best practices
Support employee development and retention through clear communication, training opportunities, and recognition of performance
Lead regular team meetings to communicate priorities, share updates, and promote collaboration
Perform other duties as assigned
Qualification
Required
Bachelor's degree in business administration, management, or a related field, or an equivalent combination of education and experience
At least two years of direct supervisory experience managing staff
Proficiency in Microsoft Office; familiarity with legal technology and document management systems preferred
Ability to work closely with all levels of leadership on initiatives, changes and day to day operations
Excellent interpersonal and conflict-resolution skills, with a calm and solutions-focused approach
Demonstrated emotional intelligence and the ability to lead with empathy, fairness, and accountability
Strong organizational and time-management skills, with the ability to prioritize competing demands
Proven ability to coach, motivate, and support a team in a fast-paced professional environment
Preferred
Familiarity with legal technology and document management systems
Benefits
Medical
Dental
Life
LTD
401(k)/profit sharing
Tuition reimbursement
Employee Assistance Programs
Transit subsidy
Paid holidays
Vacation
Sick time off
Company
Schwabe
We focus our practices by industry, so you can access legal services based on your unique needs in today’s economy.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Donald Williams
Retired Chief Operating Officer
Alishia L. Young
Chief Human Resources Officer
Recent News
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