M&T Bank · 21 hours ago
Contact Center Trainer
Bridgeport, CT
Full-time
Hybrid
Entry, Mid Level
$27.59/hr - $45.98/hr
2+ years expM&T Bank is seeking a Contact Center Trainer to enhance job-related skills through internal training programs. The role involves delivering training sessions, developing training materials, and ensuring compliance with operational standards.
Financial Services
Responsibilities
Deliver routine classroom and internal training programs at any of several training locations to support needs of assigned business
Assist in development of appropriate training materials for training classes
Assist with course evaluations and suggest changes
May also co-facilitate higher level specialized training programs under the guidance of a more senior trainer/manager
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies
Promote an environment that supports belonging and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned
Qualification
Required
Associate's degree and a minimum of 2 years related business line experience or in lieu of a degree a combined minimum of 4 years higher education and/or work experience including a minimum of 2 years related business line experience
Preferred
Good understanding of procedures and concepts within own discipline; Good understanding of how the team integrates with others in accomplishing the objectives of the area
Company
M&T Bank
Great companies have an enduring sense of purpose.
10001+ employees
H1B Sponsorship
M&T Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (116)
2024 (113)
2023 (84)
2022 (103)
2021 (42)
Funding
Current Stage
Late StageLeadership Team
René Jones
Chairman & Chief Executive Officer
Dan Saper
•Co-Founder/Co-Chairman of Welcome to M&T Bank Affinity Group, Western New York Chapter
Recent News
2025-10-07
2025-10-06
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