Engineered Staffing Solutions · 3 hours ago
Digital IT Associate
Troy, IN
Full-time
Onsite
New Grad, Entry Level
$70K/yr - $75K/yr
0+ years expEngineered Staffing Solutions is seeking a Digital IT Associate to provide technical support in a team environment. The role involves maintaining and supporting end users and workstation environments, along with troubleshooting technical problems and ensuring timely resolution of support requests.
Staffing & Recruiting
Hiring Manager
Steven K. Feith, PHR
Responsibilities
Point of contact (POC) for team member deskside support, including PC, printer, network account and access requirements
Assist in onboarding and training new employees/contractors
Ability to communicate well, with good organizational skills to manage priorities and task switching
Understand how applications and technologies are utilized within the business
Day to day local hands-on IT support
Some basic work with servers, firewall, switches, circuits, endpoints, WiFi as examples
Assist in manufacturing equipment technical troubleshooting
Drive adherence to IT security compliance
Qualification
Required
Bachelor's Degree in a relevant discipline or previous experience
General knowledge of Information Technology architecture as it relates to connectivity. (Networks, servers, switches, ISP, DNS,)
Excellent written and oral communication skills
Customer service focused
Good organizational and multi-tasking skills
Ability to effectively collaborate with multiple teams
Provide after-hour technical support as needed
Preferred
Minimum 0-3 years of experience in Information Technology with industry recognized certifications preferred
Previous experience utilizing ServiceNow support ticketing system
Experience with Azure DevOps
Expertise with simple to complex SQL queries
Expertise with MS Power BI, Data Flows, Data Marts
Experience with MS Power Automate
Company
Engineered Staffing Solutions
Engineered Staffing Solutions ( www.engstaffing.com ) is a boutique or specialized technical talent recruitment firm.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Danielle Feith
Talent Business Partner
Company data provided by crunchbase