INSPYR Solutions · 18 hours ago
Jr. Incident Management Analyst
United States
Contract
Remote
Entry Level
2+ years expINSPYR Solutions is a national expert in delivering flexible technology and talent solutions. They are seeking a Jr. Incident Management Analyst who will coordinate incident meetings, maintain documentation, and support communication throughout the incident lifecycle.
Information TechnologyProfessional ServicesStaffing Agency
No H1B
Responsibilities
Proven ability to perform independent data analysis
Schedule and coordinate incident-related meetings and follow-ups across multiple teams and time zones
Perform various administrative skills - capturing and tracking action items and commitments across teams
Data gathering and documenting incident updates succinctly, without needing direction or being prompted
Support Incident Manager throughout the resolution of operational incidents by assisting with organizing incident artifacts, communications, and reporting
Demonstrates close attention to detail and strong organizational and documentation skills, including decisions, action items, owners, and timelines
Exhibits curiosity, initiative, assertiveness and determination to succeed
Identify and document continuous process improvement opportunities, as well as preventive measures and controls for incidents
Eager for continuous learning opportunities and developing new skillsets
The ability to effectively interact, collaborate, and build relationships with all levels of the organization and across multiple departments is essential
Qualification
Required
A Bachelor's degree in a Business Administration-related area, or 2-4 years of related experience
SAP knowledge
Any certifications designed to drive efficiency, break down silos, or foster a culture of continuous improvement
Experience within competitive retail electricity and natural gas markets
Comprehensive analytical, conceptual, and problem-solving skills
High degree of ownership, reliability, and accountability
Strong interpersonal and communication skills (both verbal and written), especially with meeting summaries and incident updates
Proven ability to learn new concepts quickly
Proven ability to manage multiple priorities independently and follow through without reminders
Proactive mindset along with a 'can-do' work approach
Strong bias for continual process improvement
Proficient in MS Office software and AI
Company
INSPYR Solutions
INSPYR Solutions is a information technology staffing service providers.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Gregg Straus
Executive Vice President & Chief Financial Officer
Michelle Wren
Chief Operating Officer
Recent News
2025-09-12
Company data provided by crunchbase