Milton CAT · 1 day ago
Outside Sales Representative – Parts and Service
Scarborough, ME
Full-time
Onsite
Mid Level
$70K/yr - $100K/yr
3+ years expMilton CAT is the Northeast’s exclusive distributor of Caterpillar equipment, engines, and generators, and they are seeking a Parts and Service Sales Representative to join their Power Systems team. In this role, you will be responsible for building strong relationships with customers, promoting parts and service solutions, and generating new business to meet sales goals.
AutomotiveLogisticsTransportation
Responsibilities
Build strong relationships with customers and recommend parts and service solutions
Promote Milton CAT’s product support programs (e.g., loadbank testing, cooling system service, engine/generator overhauls)
Promote, develop, and sell maintenance contracts
Provide parts and service quotes to customers
Create and maintain profiles on all major parts and service competitors
Report lost parts and service sales
Meet targets for sales, profits, units, and close ratios
Keep updated machine population in assigned territory
Coordinate service and parts delivery to ensure top-tier customer experience
Generate new business and meet sales goals
Provide training and support for equipment operation and maintenance
Maintain customer accounts using CRM software
Be available to support customers after hours when needed
Participate in business and trade events; maintain membership in trade organizations
Perform all other related duties as assigned
Qualification
Required
Associate degree or trade school certification, plus a high school diploma
3–5 years of experience supporting Prime/Standby Generators in a parts or service role
3–5 years of direct experience in the generator industry (e.g., sales/support company, facility management, wholesaler, or rental provider)
Proficiency with Microsoft Office and CRM software
Excellent written and verbal communication skills
Strong problem-solving abilities and attention to detail
A proactive, customer-first mindset with a sense of urgency
Ability to work independently and manage time effectively
Strong organizational skills in a fast-paced environment
Willingness to work after hours when needed to support customers
Ability to travel for training, including occasional overnight stays
Basic math skills
Valid driver's license with a clean driving record
Preferred
Sales or territory management experience
Knowledge of Caterpillar products
Experience with diesel/gas engines or generator-related business
Benefits
Competitive pay with bonus potential
Paid Time Off + 8 paid holidays
Health, Dental & Vision insurance (Employee & Family)
Disability & Life Insurance
Retirement Plan with company match
Tuition Reimbursement (after 1 year of service)
Safety & Wellness Programs
Extensive training and career development
Company
Milton CAT
Milton CAT is the Caterpillar Dealer for the Northeast region of the United States.
Founded in 1960Milford, Massachusetts, USA
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Bill Staar
Chief Legal Officer
Rhonda Gelinas
Business Partner Program Manager
Recent News
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2025-06-24
Google Patent
2025-02-16
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