Desktop Support Technician Intern jobs in United States
cer-icon
Apply on Employer Site
company-logo

Viasat · 13 hours ago

Desktop Support Technician Intern

Viasat is a global communications company on a mission to deliver connections that change the world. They are seeking a motivated Desktop Support Intern who will gain hands-on experience in a corporate IT environment, focusing on providing excellent customer service and support to employees.

InternetOptical CommunicationTelecommunications
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Serve as the first point of contact at our walk-up IT Tech Lounge, assisting employees with basic questions, accessory requests, and troubleshooting
Assist with setting up workstations for new hires and office moves, ensuring monitors, docks, and peripherals are connected and ready to use
Help organize and inventory IT assets, including receiving shipments, tagging equipment, and keeping storage areas tidy
Work alongside experienced technicians to learn how to diagnose and resolve common hardware and software issues on Windows and Mac systems
Provide friendly and prompt updates to end-users on the status of their requests

Qualification

Windows 10/11Basic troubleshootingCustomer serviceComputer hardwareMicrosoft OfficeActive DirectoryTicketing systemsNetworkingHands-on attitudeCommunication skills

Required

Currently pursuing an Associate's degree or higher in IT, Computer Science, or a related field (or recent completion of a technical certification program)
You must be available to work 40 hours/week for the full duration of the internship program as outlined in the cohort dates below
A fundamental understanding of how computers work (familiarity with Windows 10/11 and basic computer hardware)
A strong desire to help others and the ability to communicate clearly and politely with non-technical users
Willingness to perform physical tasks such as moving computer monitors, plugging in cables, and organizing equipment
Ability to work on-site between 8 AM and 5 PM (schedule can be flexible based on school requirements)
US citizenship required

Preferred

Previous customer service experience (retail, food service, etc.)
Experience building your own PC or troubleshooting family/friend's computer issues
Familiarity with Microsoft Office applications (Word, Excel, Outlook)
A curiosity to learn about enterprise technology (like Active Directory, ticketing systems, or networking) in a real-world setting

Benefits

Additional cash or stock incentives may be provided as part of the compensation package
A range of medical, financial, and/or other benefits

Company

Viasat is a global communications company that offers satellite services.

Funding

Current Stage
Public Company
Total Funding
$3.16B
Key Investors
UK Space AgencyNASA
2025-11-21Grant· $1.15M
2024-09-09Post Ipo Debt· $1.98B
2023-09-13Post Ipo Debt· $733.4M

Leadership Team

leader-logo
Andy Lincoln
Chief Engineer
linkedin
leader-logo
Don Buchman
President Aviation
linkedin
Company data provided by crunchbase