Chesapeake Utilities Corporation · 12 hours ago
Desktop Engineer I
Dover, DE
Full-time
Onsite
Mid Level
3+ years expChesapeake Utilities Corporation is dedicated to delivering energy that drives progress and prioritizes people. The Desktop Engineer I will manage and enhance the desktop engineering environment, ensuring user experience aligns with industry best practices while supporting large-scale projects and endpoint management.
EnergyRenewable Energy
Responsibilities
Ensures proper inventory control and configures (images) all endpoints being assigned to users through tools such as Microsoft Autopilot
Reviews and improves the desktop engineering environment to align with industry best practices
Assist in configuration and leverages platforms such as Microsoft Intune, SCCM, Windows Autopilot, and Active Directory Group Policies
Leverages Microsoft Intune, SCCM, and other endpoint management systems with ServiceNow to enhance asset management (hardware and software)
Provides key support for operating system upgrades, affecting 1,500+ devices and achieving CIS Level 1 compliance
Manages the proper controls, compliance reporting, and oversight of 1,500+ corporate mobile devices
Ensures effective endpoint patching, vulnerability management, and compliance reporting, while recommending improvements to patch management processes
Develop secure desktop images, lead software decisions, create software packages, and manage deployment for 1,500+ devices and users
Manages application deployment, packaging, and upgrades to users. Develop and leverage scripting when required
Troubleshoots and resolves incidents and problems independently and collaboratively
Creates and maintains operational and support documentation for the client and server environment
Qualification
Required
High school diploma
Three (3) years of relevant experience in: Working with Microsoft Autopilot, SCCM, Inventory control, Vendor relations and support, CIS Level 1 benchmark for Microsoft Windows Desktop, Mobile device management platforms (cloud based and on-prem), Microsoft client device Operating Systems (Windows 10, 11, MacOS), Troubleshooting Tier 2 and Tier 3 desktop challenges in the enterprise
Regular driver's license
Excellent troubleshooting skills
Strong verbal, written communication; and documentation skills, and interpretation of unclear instructions or information
Proficient in public speaking and the ability to tactfully deliver accurate and understandable counsel in response to inquiries or complaints
Excellent time management skills with a proven ability to meet deadlines
Excellent interpersonal and customer service skills
Ability to establish and maintain effective working relationships
Ability to express oneself clearly and concisely, orally or in writing
Ability to analyze data, exercise good judgment, prepare reports, and maintain supporting records
Ability to manage multiple, complex issues and prioritize project concurrently
Ability to stylistically adapt communication (oral and written) based in the audience
Ability to work independently as well as in a diverse work environment, multi-task, strong organizational and prioritization skills
Ability to seek efficiencies in all areas to create overall process improvement
Preferred
Bachelor's degree in Computer Science
Microsoft certifications a plus
Benefits
Flexible work arrangement
Competitive base salary
Fantastic opportunities for career growth
Cooperative, supportive and empowered team atmosphere
Annual bonus and salary increase opportunities
Monthly recognition events
Endless wellness initiatives and community events
Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
Paid time off, holidays and a separate bank of sick time
Company
Chesapeake Utilities Corporation
Chesapeake Utilities Corporation is a diversified energy delivery company, listed on the New York Stock Exchange (NYSE: CPK).
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$439.6MKey Investors
Bank of America
2024-11-22Post Ipo Equity· $100M
2023-11-09Post Ipo Equity· $330M
2021-10-19Post Ipo Debt· $9.6M
Leadership Team
Jeffrey Householder
President and Chief Executive Officer
M
Michael Galtman
Senior Vice President and Chief Accounting Officer
Recent News
2025-11-08
Company data provided by crunchbase