O.C. Tanner · 16 hours ago
Communications Coordinator
SLC Metro Area
Full-time
Onsite
New Grad, Entry LevelO.C. Tanner is a fast-growing company looking for a Communications Coordinator to provide high-level service to internal staff and external customers. The role involves managing customer communications, performing administrative tasks, and ensuring a luxury customer experience.
Cloud InfrastructureConsultingDatabaseEmployee BenefitsHuman ResourcesInformation TechnologyIT ManagementSoftwareTraining
Responsibilities
Answer and direct phone calls in a polite and friendly manner
Become knowledgeable about our stores and respond to phone calls with professionalism, providing outstanding customer service and minimizing interruptions in other areas
Perform administrative duties such as filing, typing, copying, scanning etc. as needed
Receive deliveries; sort and distribute incoming mail
Take inventory of supplies and restock as needed
Educate customers on store services and provide updates on repair and service timelines
Respond to customer inquiries via phone and CRM messaging
Monitor shared concierge inbox
Manage communication with customers regarding estimates, approvals, and updates for watch services
Update and maintain repair and service tickets in the CRM
Step in as a customer service specialist on the sales floor during high-volume times when needed
Assist customer service with projects and special initiatives
Qualification
Required
Ability to use Microsoft products with proficiency: Word, PowerPoint, and Excel
Ability to work a flexible schedule to meet the needs of the business; will require occasional Saturdays, and/or holidays
Excellent communication skills, both verbal and written
Ability to prioritize tasks in a fast-paced store environment
Ability and desire to provide a luxury customer experience through individual service, conversation and relationship building
Organized and detail oriented
Quick learner - stay well informed of business developments
Customer service minded
Personable and friendly
High School Diploma or GED
Preferred
Experience in a retail environment
Company
O.C. Tanner
O.C. Tanner is an IT company that develops employee recognition strategies and rewards programs using cloud technology.
Founded in 1927
1001-5000 employees
H1B Sponsorship
O.C. Tanner has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (16)
2023 (7)
2022 (6)
2021 (13)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Scott Sperry
President and CEO
Jonathan Olson
Chief Technology Officer
Recent News
2025-11-09
2025-09-12
Company data provided by crunchbase