City Wide Facility Solutions · 1 day ago
Account Manager
Lenexa, KS
Full-time
Onsite
Mid Level
$70K/yr - $95K/yr
3+ years expCity Wide Facility Solutions is a fast-growing company specializing in facility management. They are seeking a Facility Solutions Manager to manage client accounts, oversee operations, and ensure client satisfaction while promoting service excellence.
Extermination ServiceFacilities Support ServicesHousekeeping Service
Responsibilities
Be the go-to expert for multiple client accounts, managing day-to-day operations, retention, and satisfaction
Customize service strategies and scheduling that exceed client expectations
Negotiate service agreements and pricing for new contracts and add-on solutions
Oversee contractor relationships, ensuring compliance, quality, and clear communication on performance
Conduct site walkthroughs to verify standards, resolve issues, and champion excellence
Partner with Night Managers and the Director of Operations to execute and enhance service delivery
Track service activities, supplies, and client feedback in our advanced CRM and planning tools
Respond quickly to client concerns, troubleshooting and resolving issues with urgency
Monitor and manage staffing and resource needs to maintain outstanding service
Qualification
Required
3+ years' experience in facility management, operations, or building services
Detail-oriented, proactive, and confident in building relationships
Clear communication—verbally and in writing—with clients and teams
Expert in Microsoft Office and comfortable with database/CRM technology
High school diploma (Bachelor's degree preferred)
Reliable transportation for on-site visits
Candidate must reside in or near the Kansas City Metropolitan Area
Preferred
Bachelor's degree
Benefits
Medical
Dental
Vision
Life insurance
Short- and long-term disability insurance
PTO
401k
Paid time to support charities of choice
Company
City Wide Facility Solutions
City Wide Facility Solutions offers housekeeping services including electrostatic sprayer, commercial cleaning, and disinfecting services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Oddo
Chief Executive Officer
Tom Partridge
Chief Technology Officer
Recent News
2025-05-07
EIN Presswire
2025-04-26
2025-04-10
Company data provided by crunchbase