Lumen Technologies · 15 hours ago
Senior Customer Solutions Engineer
United States
Full-time
Remote
Mid, Senior Level
$85K/yr - $124K/yr
5+ years expLumen Technologies connects the world by igniting business growth through secure and efficient connections. The Senior Customer Solutions Engineer is responsible for delivering end-to-end solutions for customer orders by engineering the necessary wavelength and Ethernet capacity, collaborating with internal teams to meet technical and service requirements.
Big DataInformation ServicesInfrastructureOptical CommunicationSecurityTelecommunicationsVoIPWireless
Responsibilities
Performs detailed and complex solutioning for Wavelength and Ethernet customer orders
Triggers projects utilizing the most feasible, practical and economical means
Performs engineering work and applied research, development and design of new projects, to include design, fabrication, modification and evaluation of equipment and devices
Skilled in planning and/or engineering
Analyzes complex Wavelength and Ethernet transport network systems and/or customer network environment, including planning, designing, evaluating, selecting operating systems and protocol suites and configuring communication media with concentrators, bridges and other devices
Must be capable of handling moderately complex engineering assignments
Resolves difficult interoperability problems to obtain operation across all platforms including e-mail, files transfer, multimedia, teleconferencing and the like
Configures systems to user environments
Supports acquisition and implementation of hardware and software as well as subcontractor services
May act as a mentor or provide work leadership for lower level employees
Requires limited direction and guidance
Qualification
Required
Bachelor's degree or 5+ years of relevant experience
Experience with Ciena 6500 DWDM system
Experience designing DWDM system plans
SQL experience
Clear written and verbal communication skills
Benefits
Health
Life
Voluntary Lifestyle benefits
Company
Lumen Technologies
Lumen delivers the most secure platform for applications and data to help businesses, government and communities deliver amazing experiences
10001+ employees
H1B Sponsorship
Lumen Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (21)
2023 (27)
2022 (29)
2021 (18)
2020 (49)
Funding
Current Stage
Public CompanyTotal Funding
$2.44B2025-09-04Post Ipo Debt· $425M
2025-08-04Post Ipo Debt· $2B
2023-05-22Post Ipo Equity
Leadership Team
Kate Johnson
CEO & President
Sean Alexander
Senior Vice President of Connected Ecosystems
Recent News
2026-02-03
2026-02-02
Company data provided by crunchbase