Hewlett Packard Enterprise · 16 hours ago
HPC Cray Information Developer
San Jose, CA
Full-time
Onsite
Entry, Mid Level
$63K/yr - $145K/yr
2+ years expHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. In this role, you will collaborate with project leads and engineering teams to create and manage technical documentation for HPE Cray Supercomputing and Slingshot software and hardware, ensuring that deliverables meet the needs of various user groups.
Data CenterEnterprise SoftwareInformation TechnologyIT ManagementNetwork Security
Responsibilities
Create technical product documentation for software products and hardware
Analyze customer information requirements and product specifications to define scope of work and documentation plan
Identify and address the needs of all user groups, including end users, system administrators, internal support engineers, product developers, integration test teams, and training developers
Test documentation for install or administrative tasks to improve information deliverables and provide feedback on ease of use and user interfaces to product development
Manage workload in Jira and source management tools, including SDL, Oxygen, Git, and Github, to manage changes in the shared work environment
Create, revise, and manage content in Oxygen Author (DITA), Markdown, and other content tools
Work with developers, testers, product managers, technical support, and training to identify new features and content that needs to be reworked
Qualification
Required
Bachelor's degree in Technical Communications, Computer Science, or related technical/communications field with 2-3 years related experience
Advanced University degree and 1-2 years' experience or equivalent
Understands concepts and develops in-depth working knowledge of products, applications, and systems in assigned area of responsibility
Ability to deliver on multiple project technical requirements, schedules, and information formats
Codes in HTML, DHTML, XML, JavaScript or similar as required
Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives
Works on problems of diverse complexity and scope
May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process
Exercises independent judgment to identify and select a solution
Knowledge of HPC system software and hardware components, including operating systems, programming languages, system monitoring applications, HPC storage, chassis, servers, compute nodes, blades, HPC storage, coolant systems, power supplies, high speed network switches and cabling, and more
Knowledge of software infrastructure, development processes, software testing, system integration, release planning, software testing, and process automation
In depth knowledge of DITA, DITA-OT, CCMS, SDL Tridion Docs
Proficient with content development tools, such as Oxygen Author, Markdown, reStructuredText, HTML, Adobe Acrobat
Proficient with content delivery and publishing to customer-facing support sites
Knowledge of UNIX/Linux operating systems as a user and as a writer for developers and system administrators
Preferred
Familiar with Docs-as-Code, REST APIs, Python, Docker, Kubernetes, Jenkins, or Git - huge plus
Familiar with PanDoc, Typora, VSD, and similar tools
Familiar with Generative AI application to content development, styles and standards QA, providing consistent voice across content deliverables, and improving the customer experience
HPE Cray Supercomputing product experience welcomed
Benefits
Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion
Company
Hewlett Packard Enterprise
Hewlett Packard Enterprise is an edge-to-cloud company that uses comprehensive solutions to accelerate business outcomes.
10001+ employees
H1B Sponsorship
Hewlett Packard Enterprise has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (532)
2024 (585)
2023 (591)
2022 (523)
2021 (551)
2020 (398)
Funding
Current Stage
Public CompanyTotal Funding
$2.85BKey Investors
Elliott Management Corp.
2025-04-15Post Ipo Equity· $1.5B
2024-09-10Post Ipo Equity· $1.35B
2015-11-02IPO
Leadership Team
Antonio Neri
President & CEO
Fidelma Russo
EVP & GM, Hybrid Cloud and Chief Technology Officer
Recent News
2026-02-03
2026-01-20
Company data provided by crunchbase