HonorHealth · 12 hours ago
Representative I - Revenue Cycle Customer Service
Arizona, United States
Full-time
Onsite
Entry Level
1+ years expHonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The role involves serving as a customer service contact for patients and visitors regarding patient liability accounts, handling communications, and providing clerical support within the revenue cycle department.
Health Care
Responsibilities
Receives, handles and routes revenue cycle phone calls or digital communications
Reviews patient’s accounts for insurance updates, rebills or further insurance/coding review in all service areas
Responsible for collection of patient liability, set up/monitor payment plans, detailed documentation on accounts and/or explain/offer financial assistance
Provide follow up communication to patients regarding status on accounts needing further review
Performs a variety of clerical duties, including, but not limited to scanning, mailing, updating registration, release of information, balancing according to established polices
Responsible for communication of problem situations or changes in department flow
Performs other related duties as assigned or requested
Maintains effective communication with internal and external customers
Participates as a team member in all aspects of department functions
Assists in keeping communications clear between patients, family, leadership and other team members
Qualification
Required
High School Diploma or GED - Required
1 year Healthcare Collections or Customer Service - Required
Preferred
1 year Medical Terminology - Preferred
1 year Medical Insurance Adjudication/Benefit - Preferred
Company
HonorHealth
HonorHealth represent integrity & honesty and honor your right to personalized, easy-to-navigate healthcare.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Todd LaPorte
CEO
Recent News
2026-01-17
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