ZOLL Cardiac Management Solutions · 14 hours ago
Collection Supervisor
Chelmsford, MA
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $95K/yr
5+ years expZOLL Cardiac Management Solutions is dedicated to improving patient outcomes through innovative technologies. They are seeking a Collections Supervisor to enhance their Finance Department, focusing on providing excellent customer service and supporting the collections team in resolving disputes and managing customer accounts.
Medical Device
Responsibilities
Actively support the collections team in Broomfield CO
Communicate with customers in a friendly and professional manner at all times
Work directly with challenging or high profile accounts
Work internally to resolve issues contributing to delayed payments
Work with collectors to design appropriate payment plans to present to customers
Identify and communicate risk concerns in preparing Allowance for Doubtful Accounts
Work closely with outside Collection Agency
Communicate with customers in a friendly and professional manner at all times
Develop relationships to establish escalation paths
Manage Deferred Revenue in accordance with Accounting rules
Qualification
Required
Bachelor's degree in Accounting, Finance, or related field
2+ years of experience in a supervisory position
5+ years of experience in business to business collections
Proven ability to provide excellent customer service
Proven record of building strong professional relationships
Able to multi task and manage deadlines
Knowledge of general accounting principles & procedures
Strong attention to detail and accuracy in financial data management
Intermediate to advanced Excel proficiency
Excellent written and verbal communication skills
Preferred
Experience with Oracle and/or Zuora is a plus
Working with Contracts in a SaaS environment a plus
Benefits
Eligible for an annual bonus in accordance with the company's bonus plan
Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com
Company
ZOLL Cardiac Management Solutions
ZOLL Cardiac Management Solutions (CMS), a division of ZOLL Medical Corporation, offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes in cardiac patient care.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase