Activ8 Recruitment & Solutions · 1 day ago
Customs Brokerage Department Manager
United States
Full-time
Remote
Director/Executive
$120K/yr - $150K/yr
10+ years expActiv8 Recruitment & Solutions is a leader in North American recruiting for Japanese businesses, seeking a Customs Brokerage Department Manager. This role is responsible for the strategic direction, compliance, profitability, and operational excellence of the customs brokerage division, overseeing import/export customs clearance activities and driving growth while ensuring adherence to regulations.
Human ResourcesRecruitingStaffing Agency
Hiring Manager
Kentaro K.
Responsibilities
Create and implement a strategic business plan to expand the customs brokerage department, focusing on revenue growth and profitability (P&L management)
Develop new business opportunities by offering expert advisory services and leveraging industry trends
Set, monitor, and achieve KPIs related to compliance, turnaround time, profitability, and client retention
Analyze market trends and regulatory changes to guide company strategy and adapt to new trade policies
Act as the senior subject matter expert on all customs regulations, ensuring 100% compliance with Customs and Border Protection (CBP) and Participating Government Agencies (PGAs)
Maintain and manage corporate customs licenses, permits, and power of attorney documents
Implement internal audit programs to ensure quality and accuracy of classification, valuation, and entry processes
Mitigate risks related to compliance violations, cargo delays, or penalties
Oversee daily brokerage operations and optimize workflows to improve efficiency
Leverage technology and automation tools (e.g., TMS, ACE/ABI, AI solutions) to enhance speed and accuracy of entry processing
Ensure accurate classification of commodities and proper tariff application
Build and maintain strong relationships with key clients, acting as a trusted advisor on complex trade matters
Manage relationships with third-party brokers, customs agents, and other service providers to ensure seamless service
Lead, mentor, and build a team of customs managers, brokers, and entry writers, fostering a culture of excellence and compliance
Develop training programs, establish roles, and create compensation structures that drive performance
Qualification
Required
10+ years of experience in customs brokerage with at least 5+ years in a senior leadership role (Director or VP level)
Active Licensed Customs Broker (LCB) is required
In-depth knowledge of U.S. Customs Regulations, HTS classification, Customs Valuation, and ISA/C-TPAT programs
Proven track record in P&L management, strategic planning, and building scalable processes
Proficient with Automated Broker Interface (ABI), ACE, and major Brokerage/TMS software (e.g., CargoWise)
Strong leadership, negotiation, and communication skills
Preferred
Bachelor's degree in Supply Chain, International Trade, Business, or related field preferred
Master's degree (MBA) is a plus
Company
Activ8 Recruitment & Solutions
Career Management
51-200 employees
H1B Sponsorship
Activ8 Recruitment & Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (2)
2022 (4)
2021 (2)
2020 (3)
Funding
Current Stage
Growth StageRecent News
Australian Financial Review
2023-11-29
Company data provided by crunchbase