NEOGOV · 17 hours ago
Program Specialist (Civil Case Manager) - Lee County
FL 33901, FL
Full-time
Onsite
Entry, Mid Level
$48K/yr - $48K/yr
2+ years expNEOGOV is associated with the Florida State Courts, specifically within the Twentieth Judicial Circuit. They are seeking a Program Specialist (Civil Case Manager) responsible for managing civil cases, including case screening, monitoring, and coordination, while working closely with various stakeholders in the judicial system.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Conduct Case Management Conferences and facilitate Civil cases in Court
Process and prepare court Orders
Prepare other Orders as determined by the Judge
Monitor Compliance with Court Orders
Assist Petitioners, Respondents, Pro Se Litigants and Attorneys with Case Plans in Court or via telephone
Respond in a timely manner to inquiries from all parties directly related to case
Provide litigants with information as to other resources available through the court system or elsewhere
Query various data bases to determine the status of cases
Consult the Civil Manager and the Civil Director when necessary
Coordinate "new cases" and "back log" cases to promote efficiency in the civil case dockets
Maintain accurate and detailed records of all pleadings processed
Prepare monthly case management reports to determine Court performance
Perform other duties as assigned
Qualification
Required
Bachelor's degree in public or business administration, criminal justice, legal studies, psychology, sociology, pre-law or a closely related social science field. Additional relevant experience may substitute for the recommended educational level on a year-for-year basis
Knowledge of Court practices and procedures that relate to Circuit Civil Case Types
Knowledge of Court programs and community resources
Knowledge of Florida civil law statutes and Civil Rules of Procedure
Knowledge of Court procedures and understanding of basic legal terminology
Knowledge of differentiated case management techniques and case processing time standards
Ability to apply organizational skills and independent case analysis
Ability to make differentiated case management decisions
Ability to communicate clearly, concisely, and logically, both orally and in writing with the public and other governmental and private agencies
Ability to conduct legal research and compose concise reports and executive summaries
Ability to exercise discretion and maintain confidential information
Ability to provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary
Ability to work under constant pressure in a fast-paced office environment
Ability to read, analyze and interpret detailed instructions, correspondence, and memos
Ability to read and write case management reports, correspondence, and statistical reports
Ability to effectively present information and respond to questions from court administration, judges, other governmental agencies, attorneys and pro se litigants
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to work effectively as an individual and/or a team member
Ability to self-proofread and correct work product
Ability to maintain consistent and regular attendance pursuant to policy
Ability to work the designated hours pursuant to position requirements
Skill to efficiently operate a computer and utilize Microsoft Office Suite and various other software programs and databases
Preferred
Two years of professional, administrative, and/or analytical-related work experience preferred
Type 30 cwpm preferred
Benefits
Great working environment
Growth and Development Opportunities
Competitive Benefits Package
Paid Time Off (Vacation and Sick)
Public Service Loan Forgiveness Qualifying Employer
Tuition Assistance
Paid Holidays
Retirement Plan Options
457 Deferred Compensation Plans
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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