ITR Group · 17 hours ago
User Experience Researcher
Twin Cities Area
Contract
Hybrid
Mid, Senior Level
$67/hr - $85/hr
4+ years expITR Group is hiring a UX Researcher with strong experience supporting enterprise platforms and internal tools. In this role, you will shape understanding of user needs, workflows, and pain points for business-critical systems that support operational execution, decision-making, and internal productivity.
AnalyticsBusiness IntelligenceInformation TechnologyManagement Consulting
Responsibilities
Lead and execute end-to-end UX research across discovery, concept validation, and evaluative phases for enterprise products
Partner closely with product managers, designers, engineers, and business stakeholders to define research questions and aligning to product and business outcomes
Conduct qualitative and quantitative research using methods such as interviews, contextual inquiry, journey mapping, usability testing, surveys, and data analysis
Investigate complex workflows, business processes, and operational systems to uncover user needs, pain points, and opportunities
Qualification
Required
4+ years of experience as a UX Researcher supporting enterprise software, internal tools, or B2B platforms
Strong experience researching complex workflows, data-rich interfaces, and process-driven systems
Proficiency in a range of qualitative and quantitative research methods and when to apply them
Preferred
Experience researching systems that support store operations, supply chain, finance, HR, or other enterprise domains
Company
ITR Group
ITR Group offers enterprise project management, business intelligence, analytics, data warehousing, and app development services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Todd Montpetit
CEO/Founder
Company data provided by crunchbase