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Serco · 12 hours ago

SESIF Lab Technician (Part-time) - Newport, RI

Middletown, RI

Part-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Serco is seeking a part-time SESIF Lab Technician for their MILSATCOM contract supporting NUWCDIVNPT in Newport, RI. The role involves providing technical assistance, operating and maintaining laboratory equipment, performing communications security operations, and managing hardware and software configurations.

AutomotiveConsultingEnterprise SoftwareGovernmentInformation TechnologyOutsourcingTransportation

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide distance (e.g., telephone, chat, or e-mail) technical assistance in response to Fleet requests received via SubHDR hotline, Information Technology System Management (ITSM) tickets, naval messages (e.g., Casualty Report (CASREP)), or e-mails to resolve terminal, antenna system, and associated baseband equipment hardware, communications planning, software, logistics, documentation, and training issues. The contractor shall submit or update existing ITSM problem report tickets to document issues, recommendations provided, and actions taken to resolve them

Operate, troubleshoot, and perform preventative and corrective maintenance on laboratory and facility support equipment. The contractor shall submit ITSM problem reports to document equipment failures or equipment that is not operating per specifications

Perform Communications Security (COMSEC) and keymat operations. The contractor shall comply with local NUWCDIVNPT COMSEC policies in the performance of their duties as a COMSEC user. The contractor shall report completion of any COMSEC user tasking to the lab manager (or alternate) via E-mail. The contractor shall immediately report any COMSEC related issues to their Government lab manager or a NUWCDIVNPT COMSEC Account Manager (CAM) if the lab manager is not available

Generate NMT images per satellite access authorizations and EHF Service Plans in support of SESIF and Fleet test events

Perform laboratory hardware and software configuration control management. Configure lab and applicable equipment to support test events. The contractor shall update and maintain laboratory device records (list or database) per Applicable Documents, and prepare and submit laboratory baseline records to the SESIF Work Center Manager

Prepare and submit satellite access requests per Government test requirements, and submit post mission after action reports using Joint Integrated SATCOM Tool (JIST) or equivalent

Download and install monthly T-MPSS MPE global scenario updates, and perform data item group imports and exports. The contractor shall document updates in laboratory logbooks

Qualification

MILSATCOM experienceNavy Multiband Terminal experienceCommon Submarine Radio Room experienceCommunications Security (COMSEC)Technical assistanceLab environment experiencePreventative maintenanceTroubleshootingSoftware configuration control

Required

An active DoD Secret Security clearance

A Bachelors degree with 10 years+ or a High School Diploma with 16 years of experience

3 years of combined experience: Common Submarine Radio Room (CSRR) experience, Navy Multiband Terminal (NMT) experience, MILSATCOM experience

The ability to work on-site

Preferred

Experience working in a lab environment

Benefits

Medical, dental, and vision insurance

Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract

401(k) plan that includes employer matching funds

Tuition reimbursement program

Life insurance and disability coverage

Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

Birth, adoption, parental leave benefits

Employee Assistance Plan