Affiliated Monitoring · 12 hours ago
Bilingual (English/Spanish) Evening Customer Service Representative
Houston, TX
Full-time
Onsite
Entry Level
$16/hr - $18/hr
1+ years expAffiliated Monitoring is a leading alarm and emergency monitoring center in the United States, currently seeking Bilingual (English/Spanish) Evening Customer Service Representatives. In this role, you will monitor emergency alarm signals, provide excellent customer service, and assist customers across the country while working in a state-of-the-art call center environment.
Internet of ThingsSecuritySmart Home
Responsibilities
Monitor emergency alarm signals in a clean and modern call center environment
Provide excellent customer service
Collect information from our customers
Follow company processes and procedures
This job may include dispatching emergency services such as the police, fire department, or EMS
Qualification
Required
Bilingual (English/Spanish)
Desire to work in a call center environment where you will help keep people safe
Detail oriented
Solid communication skills
Enjoy learning new skills and applications
HS Diploma or GED required
Access to reliable transportation
1-year prior customer service experience in a call center environment
Benefits
Paid vacation
Paid holidays
Health/dental/vision insurance
A generous 401k plan with company match
A fully paid training program
Company
Affiliated Monitoring
Affiliated Monitoring is the leading provider of life safety monitoring services in the United States.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Paul Davies
Chief Financial Officer
Aaron S.
Director, Partner Success
Recent News
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