Hilton · 15 hours ago
Complex Event Manager - Casa Marina Key West, A Curio Collection by Hilton
Curio Casa Marina Resort1500 Reynolds Street 
Full-time
Onsite
Entry, Mid Level
1+ years expHilton is a leading global hospitality company, and they are seeking a Complex Event Manager to join the Catering and Events team at Casa Marina. The role involves managing event execution, overseeing group room blocks, and acting as the primary liaison between clients and the hotel to ensure seamless coordination during events.
HospitalityLeisureResorts
Responsibilities
Provide direction and supervision to affected departments and team members during the execution of meeting and/or event
Directly serve on site group and catering customers in a proactive manner
To organize, plan and prioritize your duties by developing plans and goals
Timely communication to internal and external clients via telephone, email, written documents or in person
Demonstrate knowledge of job systems, products, booking systems, and processes
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
Selling and influencing both internal and external clients
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
Participate in customer site inspections and assist with the sales process as necessary
Other duties as necessary based on business needs
Regular attendance
Qualification
Required
Minimum Years of Experience: one (1) year Hospitality related experience at manager level
Ability to work comfortably in warm conditions
Previous hotel experience, preferably in Weddings and Corporate events
Demonstrate knowledge of job systems, products, booking systems, and processes
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
Selling and influencing both internal and external clients
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
Participate in customer site inspections and assist with the sales process as necessary
Regular attendance
Preferred
Knowledge of the hotel property management systems (Delphi.fdc)
Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
Benefits
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Company
Hilton
Hilton is a hospitality company, owns luxury and full-service hotels and resorts, and focused-service hotels.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.5BKey Investors
Pershing Square Capital ManagementHNA Group
2025-12-01Post Ipo Debt· $1B
2025-07-01Post Ipo Debt· $1B
2024-09-05Post Ipo Debt· $1B
Leadership Team
Christopher Nassetta
President and CEO
Kevin Jacobs
Chief Financial Officer
Recent News
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