East West Bank · 3 weeks ago
Credit Card Operations Specialist
US-CA-Pasadena
Full-time
Onsite
New Grad, Entry LevelEast West Bank is a top performing commercial bank with a focus on the U.S. and Greater China markets. They are seeking a Credit Card Operations Specialist who will be responsible for providing excellent customer service to cardholders and conducting general ledger reconciliation tasks.
BankingFinanceFinancial Services
Responsibilities
Develop a strong understanding of the Bank's card landscape
Research customer inquiries/issues about their card product(s)
Provide excellent customer service to both cardholders and internal customers
Conduct simple general ledger reconciliation/settlement tasks
Review bankcard applications for data entry
Maintain accurate card logs and adhoc reporting
Provide assistance in other Credit Card Ops tasks as required
May perform other duties as assigned
Qualification
Required
High school diploma
Basic accounting principles
Ability and desire to provide excellent Customer Service
Strong communication skills
Proficiency in Microsoft Office suite required (Excel, Word)
Preferred
Associates or Bachelors degree
Financial institution or related field experience strongly preferred
Company
East West Bank
East West Bancorp is a publicly owned company with $22 billion in assets. The Company’s wholly owned subsidiary, East West Bank, is one of
Founded in 1998
1001-5000 employees
H1B Sponsorship
East West Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (41)
2023 (37)
2022 (57)
2021 (47)
2020 (59)
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-02-08IPO
Leadership Team
Christopher J. Del Moral-Niles
EVP & Chief Financial Officer
Diana Liu
Executive Assistant and Project Manager
Recent News
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