Monarch · 17 hours ago
Front Desk Coordinator
Beverly Hills, CA
Full-time
Onsite
New Grad, Entry Level
$20/hr - $23/hrMonarch is a new concierge urogynecology practice dedicated to providing personalized, high-quality, patient-centered care. The Front Desk Coordinator plays a critical role in creating a warm and seamless patient experience, managing tasks such as appointment scheduling and patient communications.
Hospital & Health Care
Responsibilities
Greet patients warmly and provide a high-end concierge-style experience
Manage appointment scheduling, confirmations, and patient check-in/check-out
Answer phones, respond to inquiries, and manage patient communications professionally
Collect and verify patient information
Handle payments and basic billing-related tasks
Maintain accurate patient records in the electronic medical record system
Coordinate with clinical staff to ensure smooth patient flow
Uphold patient confidentiality and HIPAA compliance at all times
Take and document vital signs
Possible social media promotion if time allows
Qualification
Required
Prior experience in a gynecology, urology, or women's health office strongly preferred
Excellent interpersonal, communication, and customer service skills
Professional, polished demeanor with attention to detail
Strong organizational and multitasking abilities
Comfortable working in a concierge or boutique medical practice setting
Preferred
Experience with Athenahealth is a plus, but not required
Company
Monarch
Monarch is redefining the future of women’s healthcare by empowering physicians to build thriving membership-based practices that deliver exceptional, personalized care.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase