Client Services Associate jobs in United States
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TransPerfect · 8 hours ago

Client Services Associate

positionBoulder, CO
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

TransPerfect is a global leader in secure information management and technology solutions, seeking a Client Services Associate to support top-tier businesses. The role involves managing client relationships, providing technical support, and ensuring timely execution of critical projects.

Language LearningService IndustryTranslation Service

Responsibilities

Serve as the primary contact for clients, managing time-sensitive inquiries via phone and email
Provide technical and workflow support on our VDR platform while proactively solving client issues
Conduct detailed client training sessions to ensure proper use of platform functionalities
Manage multiple client engagements simultaneously, ensuring timely and error-free execution
Ensure strict adherence to deadlines for critical projects and data handling tasks
Collaborate with global teams across New York, London, India, and other locations
Handle USB archive production with meticulous quality control and secure data delivery
Maintain precise records for tracking, reporting, and billing
Provide weekend shift coverage, compensated with time off

Qualification

B2B experienceClient relationship managementFluency in EnglishFrenchAttention to detailOrganizational skillsProblem-solvingTech-savvyAccountabilityWork under pressure

Required

Fluency in English and French
Exceptional attention to detail and accuracy
Proven ability to work under pressure and meet strict deadlines
Strong client-focused mindset, anticipating needs and providing proactive solutions
Outstanding organizational skills to handle multiple priorities in a high-stakes environment
High level of accountability and ownership in client interactions
Tech-savvy with the ability to quickly learn and support complex software platforms

Benefits

Attractive bonus plan
Collaborative work culture with regular social events

Company

TransPerfect

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Glassdoor3.1
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TransPerfect is a language services company offering multilingual translation and interpreting solutions to multinational businesses.
dateFounded in 1992
location
New York, New York, USA
people-size5001-10000 employees
web-link
http://www.transperfect.com

Funding

Current Stage
Late Stage
Total Funding
$875M
2025-04-10Debt Financing· $425M
2019-06-20Debt Financing· $450M

Leadership Team

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Jin Lee
Co-CEO
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Phil Shawe
President & CEO
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Recent News

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Company data provided by crunchbase