Centris Federal Credit Union · 13 hours ago
Product Document Administrator
Centris Federal Credit Union is a trusted financial partner, and they are seeking a Product Document Administrator I to assist with processing GAP, CPI, and Debt Protection claims. The role involves ensuring accurate documentation and support for the Records Department while providing excellent service to members and maintaining operational functions.
BankingBookkeeping and PayrollFinancial ServicesNon Profit
Responsibilities
Promote and model the Centris Vision, Mission, Values and Team Principles
Provide unparalleled service to both internal and external members in accordance with the Centris Service Promises
Create and/or develop relationships with internal and external members, vendors, and other parties
Provide support to the Records Department to serve members and ensure continuing department operations
Annotates scanned and indexed documents to ensure efficient retrieval and performs accurate vault filing and maintenance
Process Collateral Protection Insurance (CPI) accurately posting charges, refunds, and claims
Process internal Guarantee Asset Protection claims and assist members with external documentation for Indirect GAP and warranty products
Process Debt Protection claims and payments
Prep Indirect electronic and paper documents to ensure documents are received and is in correct order
Provides support to Loan Documentation Clerk
Prepare loan documentation to be scanned for safe and accurate record retention
Support duties of Title Clerks as needed for Incoming Mail and Payoffs
Perform additional duties to support operational functions within the Records Department, inclusive of (but not limited to): Document Processing Rep, Research Rep, Loan Documentation Clerk, and Title Clerks
Qualification
Required
Must have a High School degree or equivalent
Must have one-year financial experience
Knowledge and understanding of products and services offered by Centris
General Knowledge of Loan Process and Documents
Must have the ability to work effectively independently and in a team environment
Must be able to effectively communicate with members, staff, and other business contacts
Must be able to effectively access and interpret computer screens, documents, and reports
Must be able to operate general office equipment
Must be able to accurately enter data 120 keystrokes per minute
Must be able to accurately key numbers 100 keystrokes per minute
Must be able to lift and carry up to 40 pounds
Must be able to climb up and down ladder to retrieve various files
Must report to work regularly and on time
Must be able to work the hours necessary to fulfill the responsibilities of the position
Must be knowledgeable in BSA and compliance requirements enforced on the credit union by state and federal law as applicable
Must present a professional image
Must be bondable
Preferred
One year of financial institution experience is preferred
Working Knowledge of Guaranteed Asset Protection, Collateral protection Insurance and Debt Protection preferred
Company
Centris Federal Credit Union
Centris Federal Credit Union offers financial services such as savings, loans, mortgages, credit cards, insurance, and payroll services.
Funding
Current Stage
Growth StageRecent News
Rochester Business Journal
2025-07-21
2025-06-23
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