First Tek, Inc. · 1 day ago
Operations Analyst 1
First Tek, Inc. is seeking an Operations Analyst 1 to support their Supplemental Labor Management Office. The role involves researching and analyzing internal processes to identify gaps in quality control, recommending improvements, and documenting processes related to personnel security and access management.
Information TechnologyStaffing Agency
Responsibilities
Research and analyze internal processes and functions to gather information on automated systems, their behaviors and work processes to identify gaps in quality control and quality assurance. Recommend effective changes in processes and procedures to address such gaps
Analyze, model, document process and procedures, and recommend solutions for efficiency improvements in support of HSPD 12, NERC CIP, DOE personnel security, information security, and OPM program requirements. Present findings and recommendations to appropriate BPA manager / personnel for review, consideration, and adoption
Analyze, research, and facilitate efficiency improvement solutions for implementation of DOE personnel security and information security program requirements
Analyze the adequacy of existing systems to track inquiries, requests, and tasks utilizing effective information technology tools
Compile program specific information for NNP manager in response to requests, surveys, and other compliance activities
Draft and document processes and procedures for performance testing and evaluating adherence to established policies and procedures
Draft and document processes, procedures, and training related to Access Revocation, Badging Issuance, and Identity, Credential and Access Management
Perform essential access revocation actions in support of NERC CIP and DOE requirements
Coordinate with PERSEC/INFOSEC Program on recommended improvements, changes, and course corrections
Clarify ambiguous language or instructions and write technical documents that result in accurate systems controls that function as planned
Develop management reporting tools that document and communicate the progress of standards-related activities to verify timely completion
Propose priorities and prepare final documentation on assigned processes for management approval
Provide guidance and input to technical reviews of proposed projects
Provide back-up support for various Personnel, Information Security program functions and physical access systems by performing duties related to compliance, fingerprint/biometric capture, onboarding, badging, and access issuance and revocation, assistance with audits, assessments, and Foreign Visits and Assignments (FVA) - the daily work of the Personnel and Information Security organization
May serve as point of contact to organize, coordinate, and facilitate team efforts to develop, draft, and present improvement recommendations related to goals for tracking program progress, data validation, and objectives and milestones in support of Access Revocation related projects when applicable
Perform analysis of in-place technical and non-technical access management, credentialing, and personnel risk assessment security controls. Provide recommendations for improvements, increased controls, etc. to BPA manager / personnel for review and approval
Participate in meetings and ad hoc committees to develop, draft, and recommend local PERSEC and Continuity related implementation plans and instructions based on welldefined program objectives; provide recommendations to appropriate BPA manager / personnel for review and acceptance
Review, learn and apply applicable guidelines, and manuals to validate BPA's implementation and compliance efforts are properly aligned including HSPD-12 and NERC CIP; escalate concerns and questions to BPA manager / personnel as needed
Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes
Qualification
Required
2 years of experience is required with an applicable bachelor's degree
4 years of experience is required with an applicable associate degree
6 years of experience is required without a degree or applicable degree
Experience should include specific requirements of business and operational analysis and progressively more technical in nature
Prior experience with collection of fingerprints and use of fingerprinting systems, and access control systems
Preferred
A degree in business or management, organizational development, criminal justice or a directly related field is preferred
Knowledge and experience with federal credentialing processes and requirements
Knowledge of principles of Personnel Security, Access Control, or NERC CIP compliance policies and processes
Experience researching and maintaining proficiency in tools, techniques, countermeasures, and trends in Identity, Credential and Access Management as well as NERC CIP and other regulatory compliance
Valid U.S. Driver's License is required
Company
First Tek, Inc.
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Funding
Current Stage
Late StageRecent News
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