Amery Hospital & Clinic · 13 hours ago
Medical Receptionist - Internal Medicine
Saint Louis Park, MN, United States
Full-time
Onsite
New Grad, Entry Level
$19.54/hr - $29.32/hr
0+ years expAmery Hospital & Clinic is seeking a Medical Receptionist to join their Primary Care Frontline team. The role involves answering calls from patients, greeting them, scheduling appointments, and providing clerical support while ensuring quality service and maintaining patient confidentiality.
Health CareHospitalPersonal Health
Responsibilities
Primarily responsible for rapidly and accurately answering and responding to incoming telephone calls from patients and/or employer groups
Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department
Primarily responsible for providing support to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties
Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients and employers groups who request our care
They will both maintain patient confidentiality to protect patient rights
Furthermore, employees will provide excellent customer service, complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area
Qualification
Required
6 months related experience
Accurate computer/keyboarding skills required
Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients
Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine
Preferred
Strong verbal and written communication
Strong verbal and written communication
Human relations sensitivity and customer service skills
Listening and telephone etiquette skills
Medical terminology knowledge desirable
Comfort in asking patients for copays and race collection
Ability to promote and maintain good patient relations and patient confidentiality
Ability to work in a fast-paced and structured environment
Ability to sit for long periods of time
Benefits
Medical insurance
Dental insurance
A retirement program
Time away from work
Insurance options
Tuition reimbursement
An employee assistance program
Onsite clinic
Company
Amery Hospital & Clinic
The promise of Amery Hospital and Clinic is to improve health and well-being in partnership with our members, patients and community.
201-500 employees
H1B Sponsorship
Amery Hospital & Clinic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2015-11-07Acquired
Leadership Team
Kevin Just
Chief Nursing Officer/Vice President of Patient Care
Lisa Derosier
Talent Acquisition Partner
Company data provided by crunchbase