Ozarks Technical Community College · 17 hours ago
IT Business Analyst - Identification & Surveillance Systems
Springfield, MO
Full-time
Onsite
Entry, Mid Level
$60K/yr - $65K/yr
2+ years expOzarks Technical Community College is dedicated to fostering a culture of success and well-being for its students and employees. The IT Business Analyst for Identification & Surveillance Systems plays a critical role in bridging business needs with technology solutions, overseeing the administration and maintenance of the college’s identification and surveillance systems while collaborating with various stakeholders.
EducationHigher EducationUniversities
Responsibilities
Collaborate with stakeholders to identify business needs and translate them into clear requirements for identification, surveillance, and IT functions
Administer, maintain, and oversee daily operations of the college’s identification and credentialing system for all students and employees, ensuring reliable system performance and security
Administer, maintain, and oversee campus surveillance systems, including cameras, recording devices, access controls, and related hardware/software
Gather, document, and analyze business processes, workflows, and systems, including those related to ID issuance, access control, surveillance, financial transactions, and departmental IT needs
Responsible for identifying gaps between enterprise system functionality and organization policy/regulatory requirements, then recommending solutions
Serve as the primary technical expert and point of contact for the identification and surveillance platforms, coordinating with vendors, IT staff, and campus departments to address system issues and improvements
Work in close collaboration with developers in testing functionality of enhancements and/or modifications
Support Student Affairs, Finance, Safety & Security, Retail Auxiliary Services, and other departments in operational workflows, card issuance, event access, surveillance monitoring, financial transactions, and point-of-sale integrations
Ensure surveillance systems are compliant with institutional policies, privacy standards, and legal requirements
Assist in the preparation of relevant training materials, process change documentation, and user guides for departments utilizing the ID and surveillance systems and other IT solutions
Facilitate training sessions for employees on new systems or new features in existing systems, including surveillance system usage and protocols
Assist in the implementation of system upgrades and provide new processes if required
Assist in the configuration of assigned systems where applicable. Direct the project management and end-to-end delivery of enterprise solutions by aligning technical roadmaps with business objectives, managing resources, and proactively mitigating risks to ensure scalable, on-time deployments
Participate in strategic planning for potential expansion of the identification and surveillance systems and other IT functions
Support budget planning for system hardware, software, supplies, and life-cycle replacement
Exhibit exemplary attendance and punctuality
Comply with college policies and procedures
Perform other project-related duties or functions as needed when critical to business function, including attending college functions, community events, and serving on committees
Qualification
Required
Associate's degree in business, information technology, computer science, business systems, or other related field from a regionally accredited institution of higher learning or two years of relevant work experience
Experience administering enterprise systems, preferably in higher education or complex organizational environments
Strong technical proficiency with database systems, enterprise platforms, access control systems, surveillance technologies, or identification technologies
The ability to make good decisions with minimal supervision
Ability to present material in written form that is understandable to the technical and non-technical reader
Strong analytical, problem-solving, and critical-thinking skills
Ability to work well with others
Strong oral and written communication skills
Ability to use information technology for professional productivity (such as Microsoft Office Suite)
Commitment to data privacy, system security, and institutional compliance standards
Preferred
Bachelor's degree in business, finance, communications, information technology, computer science, business systems, or other related field from a regionally accredited institution of higher learning or four years of relevant work experience
Experience with business analytics and reporting tools such as Power BI, SharePoint, Excel macros, Informer
Experience with Colleague or other higher-education enterprise resource planning (ERP) systems
Experience with Atrium or other enterprise identification, card services, or access-control platforms
Experience integrating enterprise systems with point-of-sale, financial, surveillance, or access-control applications
Prior experience in higher education, especially in IT or student services environments
Demonstrated experience supporting Finance and Procurement operations in an educational environment
Experience with project management, system implementation, or cross-functional process design
Benefits
Medical insurance coverage for employees through the CoxHealth network at no cost to employees.
Dental, LTD and group life insurance coverage for employees at no cost to employees.
Access to the on-site OTC Health and Wellness Clinic at no cost for employees and their dependents.
Use of the OTC fitness center at no cost to employees.
Twelve (12) tuition free college credit hours per fall and/or spring semester and six (6) college credit hours per summer term for employees and/or their dependents.
College matches the employee PSRS/PEERS retirement at 14.5% or 6.86%
Company
Ozarks Technical Community College
Ozarks Technical Community College is a school in Springfield.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$0.08MKey Investors
Missouri Department of Economic Development
2023-04-20Grant· $0.08M
Leadership Team
Hal Higdon
Chancellor
Rob Rector
Vice Chancellor for Administrative Services
Recent News
Springfield Business Journal
2025-12-22
Springfield Business Journal
2025-04-18
Company data provided by crunchbase