Arvato ยท 6 hours ago
Key Account Manager
Santa Clarita, CA
Full-time
Onsite
Mid Level
$100K/yr - $110K/yr
4+ years expArvato is a company focused on managing client accounts to ensure satisfaction with their products and services. The Key Account Manager will be responsible for developing relationships, overseeing operations, and ensuring that client expectations are met through effective planning and execution.
Transportation/Trucking/Railroad
Responsibilities
Develops and improves account relationship, revenue and profitability
Plans and directs activities of functional areas, fulfillment and customer service ensuring overall team goals, objectives and KPI (Key Performance Indicators) levels are met
Assumes overall responsibility for front end (call center), back end (fulfillment and printing) and finance operations toward the client for the account
Prepares cost estimates and develops proposals for all changes requested that affect the account
Responsible for implementation of change requests
Monitors the activity progress and directs production scheduling to meet clientโs expectations and deadlines
Responsible for staff-related activities (hiring, staffing, interviewing, skill development, disciplinary activities)
Responsible for continuous cost reduction, process improvement and problem resolution
Coordinates special projects and activities with internal departments and outside vendors and ensures the timely completion of these activities
Replies to all inquiries regarding the account in a timely manner
Reports periodically business performance, status and trends to assigned account
Reviews account specific P&L (Profit and Loss) statement
Supports other programs and projects by sharing best practices, experiences and know-how
Continuous involvement and support with departmental process improvements
Qualification
Required
Minimum of four (4) years of account management experience in a 3PL or distribution environment
Preferred
Bachelors degree in Supply Chain or related field preferred
Benefits
Medical, Dental, Vision, Life Insurance, and Disability Pay.
401(k) with company matching up to 6%.
Paid Time Off, including paid holidays.
Flexible Spending Accounts.
Voluntary benefits such as legal and financial assistance, pet insurance, and more.
Employee Assistance Program.
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
Commuter benefits.
Employee engagement activities.
Company
Arvato
๐ช๐ฒ ๐๐ต๐ฎ๐ฝ๐ฒ ๐๐๐ฝ๐ฝ๐น๐ ๐ฐ๐ต๐ฎ๐ถ๐ป๐ ๐ด๐น๐ผ๐ฏ๐ฎ๐น๐น๐ Logistics seems so simple โ just goods in, goods out. For us there is so much more to it.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Christopher H.
CFO North America & Brazil
Brent Behrens
Partner Account Specialist
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