Oak View Group · 1 day ago
Public Safety Manager | Full-Time | Miami Beach Convention Center
Miami Beach, FL
Full-time
Onsite
Mid, Senior Level
$60K/yr - $70K/yr
3+ years expOak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. The Public Safety Manager is responsible for overseeing the health, safety, and security of the Miami Beach Convention Center and its campus, providing leadership to the Public Safety team, and coordinating event-related public safety staffing.
Sports
Responsibilities
Directly manages full and part-time MBCC’s Public Safety Supervisors, indirectly supervises Public Safety Officers, third-party contracted security officers and event security contractors
Maintains surveillance, post orders, security standards for MBCC and its Campus, Collins Canal Park, The Venue and Rum Room
Assists with the management, oversight and supervision of the MBCC’s Command Center
Provides leadership, management, supervision, and direction to Public Safety Department employees and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
Ensures all operational matters, incident reports, risk concerns, staffing issues, and security-related observations are communicated to the Director of Public Safety & Transportation in a timely manner, regardless of severity, to maintain complete situational awareness and operational alignment
Conducts shift briefings with staff providing necessary information and ensures that the correct staffing levels are maintained
Manages the Public Safety Department checklists and accounts for all public safety and security equipment, supplies, vehicles, and products
Manage the coordination of the MBCC and its Campus security with the various show management, contract partners, exhibitors and sub-contractors
Establishes and oversees goals and objectives for the Public Safety Department
Assists the Director of Public Safety & Transportation in responding to emergency calls, such as demonstrations, protests, disorderly persons, fires, storms, medical and other emergencies requiring action
Reviews and if necessary, completes incident reports
Inspects MBCC for the proper operation of fire detection, prevention, suppression systems, emergency radio network and equipment; and observes, detects, and corrects safety hazards
Manages, assists and or administers the safety/ security contracts
Working with key internal and external stakeholders, develops and maintains best practices, policies, rules, SOPs, incident reports and procedures
Oversees and conducts event-specific threat and risk assessments and maintains associated emergency preparedness documentation, including recommendations for staffing levels, screening protocols, access control measures, and law enforcement support
Collaborate with the development, coaching, mentoring, training, and supervision of the MBCC’s Public Safety Department
Manages the interviewing, hiring, training, developing of the Public Safety Department employees to include performance assessments, employee engagement and recognition, training, coaching and disciplining employees in conjunction with Human Resources and Director of Public Safety & Transportation, resolving problems and complaints
Oversees the department’s employee scheduling, timekeeping system, and payroll approval process
Assists with all security equipment and reports any irregularities, shortages and takes appropriate corrective measures
As designated by the Director of Public Safety & Transportation, directly manages and or has oversight of projects, contracts, and budgets
Closely collaborates and maintains a very strong relationship with the first responder community and other safety/ security industries and partners on all aspects of health, safety, security, and emergency preparedness
Ensures compliance with all local, state, and federal regulations, including but not limited to NFPA codes, OSHA requirements, Florida Statutes, city ordinances, and MBCC operating standards
Oversees CCTV and access control system functionality, ensuring surveillance coverage, badge access, intrusion alerts, and digital recording compliance meet operational and investigative requirements
Responds to and assists with investigations involving incidents, guest or employee injuries, theft, workplace violence, or other safety/security events, and ensures proper documentation and follow-through
Leads after-action reviews (AARs) following incidents, large events, drills, or emergency activations and ensures corrective actions are logged, assigned, and completed
Supports risk mitigation strategies, including crowd management planning, threat assessments, hazard identification, contractor oversight, and campus safety improvements
Coordinates emergency drills and training (fire evacuation, active threat, medical response, weather emergencies, and workplace safety) in collaboration with Miami Beach Fire, PD, and internal departments
Ensures consistent documentation, communication, and follow-through of all safety and security matters to support accountability, operational alignment, and success metrics
Participates in and represents the Public Safety Department in pre-conference (pre-con) meetings, production meetings, and internal planning sessions to ensure safety and security requirements are identified and implemented
Attends event site visits and campus walk-throughs with clients, show management, and internal stakeholders to assess safety, security, and operational needs
Other duties and responsibilities as assigned
Qualification
Required
High School diploma or G.E.D
Minimum 3 - 5 years of hands-on security experience
Minimum of 3 years of supervisory experience in security field required
Excellent interpersonal, organizational and customer service skills required
Good written and verbal skills
Problem-solving and communication skills
Knowledgeable of the duties of subordinates and rules and regulations of the venue
Clear police record and ability to qualify under existing State security guidelines
Ability to lead a department and provide clear direction
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for documentation, reporting, presentations, scheduling, and data tracking
Ability to create and maintain incident logs, shift reports, checklists, and performance metrics using Excel and shared drives
Experience with cloud-based platforms (Microsoft OneDrive, SharePoint, Teams) for communication, file management, and departmental collaboration
Strong aptitude for email communication and digital documentation management across multiple departments and vendors
Working knowledge of Honeywell Fire Alarm and Life Safety Systems, including system monitoring, alarms, panel resets, and emergency notifications
Experience operating CCTV and video surveillance systems, including live monitoring, playback review, and exporting footage for investigations
Familiarity with access control systems (badge programming, door schedules, user permissions)
Understanding of emergency communication platforms, such as mass notification systems, radio dispatch consoles, and incident alerting tools
Valid Florida Class D Security License (Required)
Valid Driver's License (Required)
Preferred
Some college preferred
OSHA 10-Hour General Industry Certification (Preferred) Fundamental workplace safety training covering hazard recognition, emergency procedures, and safe work practices
CPR, AED, and First Aid Certification (American Heart Association or Red Cross)
Benefits
Health, Dental and Vision Insurance
401(k) Savings Plan
401(k) matching
Paid Time Off (vacation days, sick days, and 11 holidays)
Company
Oak View Group
We are here to be a POSITIVE DISRUPTION to business as usual in the sports and live entertainment, and hospitality industries.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$100MKey Investors
Silver Lake
2018-03-12Private Equity· $100M
Leadership Team
Chris Granger
Chief Executive Officer
Erin Prober
VP, Global Partnerships
Recent News
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