Service Technician jobs in United States
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Lippert · 17 hours ago

Service Technician

Lippert is a leading global manufacturer and supplier dedicated to enhancing various industries including RV and automotive. The Service Technician role involves servicing existing accounts, resolving customer complaints, and maintaining customer confidence while performing installations and repairs offsite at customer facilities.

Automotive

Responsibilities

Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems
Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests
Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements
Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
Documents service and installation actions by completing forms, reports, logs, and records
Maintains customer confidence by keeping service information confidential
Updates job knowledge by participating in educational opportunities; reading professional publications
Accomplishes operations and organization mission by completing related results as needed

Qualification

Electronics TroubleshootingEquipment MaintenanceReporting SkillsQuality Standards KnowledgeExcel/Word ProficiencyAnalyzing InformationJudgmentCustomer/Client FocusConfidentialityTime ManagementOrganizational Skills

Required

High school diploma and/or related associates degree
1-3 years hands-on experience and/or training with building and/or repairing windshield or door products
Ability to read and interpret documents
Working knowledge of relevant quality standards
Ability to apply common sense understanding to carry out instructions furnished in written or oral form
Current ability to utilize Excel/Word based software for reporting
Must be legally authorized to work in the United States

Preferred

Manufacturing/industry experience

Benefits

Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more!
Fair and competitive compensation.
Career development and mentoring and opportunities to grow.
Holiday, personal and vacation days.

Company

Lippert

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Whether you're on the road or on the water, we supply premium RV, automotive, and marine products designed to enhance your fun.

Funding

Current Stage
Late Stage

Leadership Team

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Jason Lippert
President & CEO and a member of LCII board of directors
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Brian Hall
Chief Financial Officer
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Company data provided by crunchbase