First Nebraska Credit Union · 10 hours ago
Call Center Representative (Banking)
Omaha, NE
Full-time
Onsite
New Grad, Entry Level
$18/hr - $19.50/hrFirst Nebraska Credit Union is dedicated to providing professional financial services to its members. They are seeking a Call Center Representative to provide exceptional customer service through phone and video interactions, assisting members with inquiries and routine transactions.
BankingFinancial ServicesNon Profit
Responsibilities
Provide information and answer questions concerning the credit union and its products and services over the phone
Explain services, respond to problems, and direct phone calls to the appropriate area
Ensure the highest quality of member service
Provide exceptional customer service through quality conversations and assist customers with a variety of routine financial transactions through video interaction at Interactive Teller Machines (ITMs) located at multiple locations
Qualification
Required
Bilingual - Spanish is a plus
Excellent communication skills
Professional attitude
Integrity
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Company
First Nebraska Credit Union
First Nebraska Credit Union is a non-profit financial cooperative that offers financial services, accounts, loans, and credit cards.
Founded in 1964
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase