Customer Service Representative jobs in United States
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Generac · 2 hours ago

Customer Service Representative

Generac Power Systems is focused on clean energy and energy management, and they are seeking a Customer Service Representative to join their Dealer Talent Network. The role involves scheduling jobs, communicating with customers, dispatching technicians, and creating estimates and invoices as needed.

Electrical DistributionElectronicsEnergyManufacturing
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H1B Sponsor Likelynote

Responsibilities

Schedule jobs per re-occurring tickets
Communicate with customers on upcoming scheduled jobs/ tickets
Schedule approved Estimates
Dispatch Technicians
Create Estimates as needed
Create invoices when needed

Qualification

Scheduling / Dispatching ExperienceParts KnowledgeMicrosoft ExcelResults drivenProactiveSalesMarketing SupportProblem solverExperience in constructionStrategic thinker

Required

Parts Knowledge
Scheduling / Dispatching Experience
Results driven, strategic thinker and problem solver
Proactive and takes initiative
Knowledge with Microsoft Excel
Experience in construction or trades office settings
Sales and Marketing Support

Benefits

Paid holidays
401k (After 1 year of employment)
Health insurance (After 1 year of employment)

Company

Generac is the total energy solutions company powering a smarter world.

H1B Sponsorship

Generac has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (35)
2024 (17)
2023 (14)
2022 (17)
2021 (7)
2020 (11)

Funding

Current Stage
Public Company
Total Funding
$300M
Key Investors
GRIP ProgramUS Department of Energy
2024-10-21Grant· $50M
2024-07-17Grant· $200M
2023-10-27Grant· $50M

Leadership Team

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Aaron Jagdfeld
President & CEO
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Anne Hoskins
SVP Policy and Market Development-- Energy Technology
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Company data provided by crunchbase