Kforce Inc · 5 hours ago
Scrum Master
Chicago, IL
Contract
Onsite
Mid, Senior Level
$60/hr - $65/hrKforce Inc is seeking a highly skilled Scrum Master with technical expertise in payment solutions to lead cross-functional initiatives that enhance and innovate contact center payment experiences. This role focuses on delivering secure, compliant, and customer-centric payment capabilities across omnichannel environments while partnering closely with business, product, and technology teams to ensure successful project execution.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
Lead end-to-end delivery of payment-technology initiatives such as payment gateways, fraud prevention enhancements, refund capabilities, and multi-channel payment integration
Collaborate with technical teams to design and implement payment solutions across multiple sales and service channels, including contact centers
Manage project scope, timelines, budgets, and resource allocation
Coordinate internal resources and third-party vendors to ensure flawless project execution
Ensure all projects are delivered on time, within scope, and within budget
Assist in defining project scope and objectives with all relevant stakeholders, ensuring technical feasibility
Develop detailed project plans to track and monitor progress
Manage changes to project scope, schedules, and costs using structured change-control processes
Measure project performance using appropriate tools and methodologies
Build and maintain strong relationships with stakeholders at all levels
Conduct risk assessments and develop mitigation strategies to minimize project risks
Lead project requirements sessions and clarify detailed deliverables
Track project performance to evaluate success on short- and long-term objectives
Meet budgetary goals and adjust project constraints based on financial analysis
Develop and share comprehensive project plans with internal teams and external partners
Qualification
Required
Bachelor's degree in Business Management or a related discipline
Project Management Professional (PMP) certification strongly preferred
Proven experience managing complex technical projects
Excellent verbal and written communication skills
Strong client-facing and internal stakeholder communication ability
Exceptional organizational skills with strong attention to detail and the ability to manage multiple tasks simultaneously
Demonstrated success delivering projects on time, within scope, and within budget
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Paid time off
Paid sick leave
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
Founded in 1962
1001-5000 employees
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2026-02-03
2025-11-19
2025-11-07
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