Fortrea · 13 hours ago
Software Quality Lead - Salesforce and Related Systems
Durham NC
Full-time
Hybrid
Senior Level
5+ years expLabcorp Diagnostics is searching for a Salesforce QA Leader to play a critical role in supporting ongoing implementations and enhancements to the Salesforce.com and related commercial technology platforms. The Salesforce QA Lead will lead a team of offshore QA engineers in creating and performing QA processes, ensuring high-quality solutions that meet end-user needs.
Clinical TrialsHealth Care
Responsibilities
Recruiting, hiring and managing full-time employees and contract-based QA engineers as demand requires
Lead and mentor a team of QA professionals, including QA Analysts and/or QA Engineers, to effectively execute QA strategy and ensure the delivery of high-quality products. Drive the execution of the QA strategy, aligning team members on progress, risks, and status
You will be partnering with the product owner, product analysts and the Salesforce engineering team to identify the appropriate functional and regression test cases for the user stories in the Salesforce platform backlog
You will be responsible in creating the test data for developer/analyst used in testing. Develop automation scripts and assist Developer/Analyst and product owners in test execution activities
Own Functional, Technical, Integration, and Data validation and testing
You will be responsible for writing test cases, test scripts, test plan, end to end test scenarios and assist in defining the acceptance criteria for the requirements
Participate in the product planning and document test plan and test scenarios in collaboration with the product owner, product analysts and engineers
Break down the complexity of the test scenarios into unit, system, and user acceptance categories
Clearly document the test scenarios for all user stories in the product backlog
Perform testing and validation of Platform customization through the sprints – Integration and User environment
Ensure business stakeholders are completing the user acceptance testing and obtain approval to release to production
Coordinate and Assist UAT teams in validating the product enhancement meets the intended requirements
Assist in coordinating the go-live Quality Assurance activities including the test execution of the test plans and checklists
Own any production defects validation, test and funnel them through sprints towards fixes as applicable
Maintain and communicate testing metrics to track trends and drive process improvements: ensure traceability (RTM- Requirement Traceability Matrix), and drives continuous improvement
Qualification
Required
5+ years software QA testing on the Salesforce platform with significant project experience in Salesforce Sales and Service cloud applications
Experience leading teams, managing people
Prior experience with Copado CICD, Bitbucket
Prior experience with test case, script writing and documentation
Experience with JIRA, Confluence and other collaboration, documentation and project management tools
Prior experience working in a modified Agile or Scrum methodology
Prior experience working with third parties, consultants, contractors and SOW based work
Bachelor's degree in a technical discipline
Preferred
Proficiency in test planning, test case design, test automation, (Copado Robotic Testing, Selenium), API (REST/SOAP) testing and data migration testing
Active Salesforce certification(s), Sales Cloud experience, Strong preference given to individuals with multiple certifications
Copado robotic testing certifications
Benefits
Medical
Dental
Vision
Life
STD/LTD
401(k)
Paid Time Off (PTO) or Flexible Time Off (FTO)
Tuition Reimbursement
Employee Stock Purchase Plan
Company
Fortrea
Fortrea is a provider of comprehensive Phase I through IV clinical trial management, clinical pharmacology, patient access solutions.
10001+ employees
H1B Sponsorship
Fortrea has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (25)
2023 (6)
Funding
Current Stage
Late StageLeadership Team
Anshul Thakral
Chief Executive Officer
Agnieszka Gallagher
General Counsel, Chief Compliance Officer and Corporate Secretary
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