Natera · 18 hours ago
Oncology Patient Coordinator
United States
Full-time
Remote
Entry, Mid Level
$70K/yr - $88K/yr
2+ years expNatera is a global leader in cell-free DNA testing, dedicated to oncology, women’s health, and organ health. The Patient Coordinator plays a critical inside sales role in driving the success of Natera’s Oncology product lines by managing and growing patient relationships while contributing to revenue through proactive outreach and engagement.
BiotechnologyGeneticsHealth DiagnosticsMedicalWomen's
Responsibilities
Serve as an inside sales partner to Field Sales by supporting territory strategies and advancing opportunities through the pipeline
Proactively manage inbound and outbound patient outreach to influence testing adoption, scheduling, and continuity of care
Build and maintain long-term, consultative relationships with patients to drive repeat testing and ongoing engagement
Identify, nurture, and progress patient opportunities from initial contact through completion of testing, ensuring alignment with sales pipeline goals
Collaborate cross-functionally with Sales, Billing and Customer Support to remove barriers and close gaps impacting conversion or timing
Assess patient needs with a solutions-oriented mindset, addressing logistical, clinical coordination, and service challenges
Maintain accurate documentation of interactions, opportunities, and pipeline activity in CRM and business intelligence tools (e.g., Salesforce, PowerBI)
Analyze territory and pipeline data to prioritize outreach, identify trends, and optimize sales efforts
Ensure timely completion of data requests and reporting related to sales performance and patient engagement
Act as a patient advocate within Natera while maintaining a revenue-focused, sales-driven approach
Perform other duties as assigned
Qualification
Required
Minimum of 2 years of inside sales experience, preferably in a remote or phone-based environment
Minimum of 2 years of experience in outbound and inbound sales or call center roles with measurable performance goals
Demonstrated ability to manage a territory or book of business and connect daily activities to pipeline outcomes
Experience using CRM systems (Salesforce preferred) to manage leads, opportunities, and sales activity
Strong relationship-building skills with the ability to influence and guide patients through a consultative sales process
Proven ability to execute inside sales strategies while thinking strategically about territory and pipeline management
Comfortable handling objections, navigating complex conversations, and driving next steps toward conversion
Results-oriented mindset with a strong sense of urgency and accountability
Excellent verbal and written communication skills with strong presentation ability
Ability to analyze data and pipeline metrics to prioritize outreach and optimize performance
Proficient in Microsoft Excel, Google platform and business reporting tools
Self-motivated, adaptable, and effective working independently in a fast-paced, remote or hybrid environment
Team-first attitude with a strong collaborative approach across sales and operational partners
Preferred
Background in medical, diagnostic, or biological sciences
Benefits
Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
Free testing in addition to fertility care benefits
Pregnancy and baby bonding leave
401k benefits
Commuter benefits
Generous employee referral program
Company
Natera
Natera specializes in cell-free DNA testing to provide a more targeted interventions to oncology, women's health, and organ health.
5001-10000 employees
H1B Sponsorship
Natera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (72)
2023 (37)
2022 (71)
2021 (64)
2020 (40)
Funding
Current Stage
Public CompanyTotal Funding
$1.16BKey Investors
Sofinnova InvestmentsLightspeed Venture PartnersSequoia Capital
2023-09-07Post Ipo Equity· $250M
2022-11-15Post Ipo Equity· $400.05M
2022-03-16Post Ipo Equity· $5M
Leadership Team
Steve Chapman
CEO
Jonathan Sheena
Co-Founder, Board Member
Recent News
2026-02-04
Business Wire
2026-02-02
Company data provided by crunchbase