CVS Health · 12 hours ago
Operational Excellence Initiatives COE - Senior Analyst
IL - Work from home
Full-time
Hybrid
Mid, Senior Level
$47K/yr - $112K/yr
4+ years expCVS Health is committed to shaping a more connected and compassionate health experience. They are seeking an operational excellence leader to support their CVS Distribution network by leading projects and initiatives focused on safety, quality, delivery, and productivity improvements.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Project & Change Management: The individual will be responsible for planning and executing multiple projects at the same time and utilize good project management skills by managing risk, understanding critical path and dependencies to meet project goals on time. A key part of project and change management is communication and this role will join forces often with other teams and sites to accomplish a common goal and will have to balance multiple teams priorities to accomplish that goal
Training/Implementation: The individual will be responsible for developing work instructions, job aids, and training materials to support successful onsite implementations of new processes, tools, and operational initiatives. Must be comfortable facilitating training for large groups. Will need to effectively tailor communication to different levels of leadership and work closely with operations partners
Process Engineering: Applies engineering methodologies/tools such as product slotting, studying labor standards (time studies), layouts and optimization of flow, and resource modeling to improve processes and drive waste reduction for distribution and inventory control operations. Help lead and contribute to site execution of process and improvement initiatives. Optimizing WMS and LMS standards to ensure best process controls
Data Analytics: Translate data to information to aid in decision making and problem solving including but not limited to improved traceability, performance dashboards, quality and delivery measurements. Understand process settings to monitor and measure values in WMS to drive consistency and identify outliers. Will strongly use data to support and drive process and performance management decision with the operations team
Safety, Quality & Delivery: The Operational Excellence organization is accountable to supporting key KPIs in Safety, Quality, Delivery, and Cost. While most activities are cost driven, this role will be responsible for delivering improvements in these other areas as needed. Some examples may include capacity improvements, improvements to balance/flow/bottlenecks and data setup to improve delivery, identifying and improving safety at the site through use of technology, layout, improved ergonomics, and process, and responsible for helping to deliver world class quality by supporting sites with problem solving techniques to get to root cause and problems are made visible to solve
Lean: Manages and completes high impact CI projects across the operation that lead to improved business results. Improving effectiveness of tier meetings, establishing/improving standard work, value stream mapping, and coaching process owners on how to use lean methods to achieve operational excellence
Labor and Warehouse Management Systems (LMS and WMS): Any process change may require changes to the LMS and WMS system of which our team owns. While there are other SME’s in the network and at the sites, collaborate and work alongside them identifying and making any necessary changes
Qualification
Required
Demonstrated success and experience in Lean Manufacturing Concepts and continuous improvement
WMS, ERP, MES, or LMS systems and database structure experience
Experience managing projects and very experienced in change management
Experience working with a multidisciplinary approach in problem solving and collaborating with both internal and external stakeholders
Strong analytical thinking and problem-solving skills and working with data/reports
Strong interpersonal & communication skills, self-motivated, customer oriented, multi-tasking, having stress management capability
Successful at managing multiple priorities and tasks
Knowledge of MS Office applications
Bachelor's degree in industrial engineering, Manufacturing Engineering, or related engineering/science field or 4+ years of demonstrated success and experience in Industrial Engineering, Process Engineering, Lean Manufacturing, Continuous Improvement, or Operational excellence in manufacturing or warehouse operation
Preferred
2+ years experience in a manufacturing or distribution center environment
1+ years of demonstrated success and experience in Lean Manufacturing, Continuous Improvement, or Operational excellence in manufacturing or warehouse operation
1+ years experience with Microsoft Azure Snowflake semantic modelling, SQL, and PowerBI
1+ years experience in WMS, ERP, MES, or LMS systems and database structure
1+ years of demonstrated success in managing projects
Certified in standards based time and motion study systems such as MOST and MTM
Six Sigma Green Belt Certified
Comfortable creating and presenting concepts within team of direct peers as well as senior level management
Experience working with a larger corporation and counterparts in other remote locations
Good verbal and written communications skills in English
Able to work independently and structurally, as a team player and under pressure
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
2026-01-25
Company data provided by crunchbase