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BCC Software · 17 hours ago

Systems Administrator

Rochester, NY

Full-time

Onsite

Entry, Mid Level

BCC Software is the leading postal and presort software solutions provider with over 45 years of industry experience. The Systems Administrator will support the organization’s IT infrastructure by assisting with system maintenance, troubleshooting, user support, and routine administrative tasks, ideal for an early to mid-level career IT professional.

ComputerSoftware

Responsibilities

Assist with basic server administration tasks such as updates, user account creation, and monitoring

Support Active Directory tasks (user provisioning, password resets, group membership)

Help maintain Windows desktop and server environments under senior staff guidance

Provide Tier 1/2 technical support for hardware, software, and system access issues

Assist with onboarding/offboarding, including device setup and configuration

Document common issues and update internal knowledge bases

Monitor network status and escalate connectivity issues when needed

Assist with managing firewalls, switches, and wireless networks

Help perform routine security tasks such as patching and endpoint protection checks

Support management of Microsoft 365 accounts, licensing, and applications

Assist with basic Azure AD tasks such as password resets, MFA support, and group assignments

Help setup and maintain Intune-enrolled devices

Perform routine backup monitoring and basic restoration tasks

Assist in maintaining inventory of IT assets, equipment, and software licenses

Support IT infrastructure projects such as system upgrades or new deployments

Collaborate with senior administrators to learn best practices and expand technical skills

Qualification

Windows operating systemsActive DirectoryMicrosoft 365 administrationBasic networkingTroubleshooting skillsScripting knowledgeCustomer service skillsCuriosityTeamworkCommunication skills

Required

Associate's or Bachelor's degree in IT, Computer Science, or related field or equivalent hands on experience

Foundational understanding of Windows operating systems, Active Directory concepts, and basic networking (TCP/IP, DHCP, DNS)

Strong troubleshooting and customer service skills

Ability to learn quickly and work in a team environment

Preferred

Experience with Microsoft 365 administration

Exposure to virtualization (HyperV)

Strong scripting knowledge (PowerShell)

Company

BCC Software

BCC Software offers data driven solutions to enhance direct communications.

Founded in 1978

Rochester, New York, USA

51-200 employees

https://bccsoftware.com

Funding

Current Stage

Growth Stage

Total Funding

unknown

2020-12-22Acquired

Leadership Team

Jennifer Skerrett

Partner Channel Manager

Company data provided by crunchbase