Retail Operations Supervisor jobs in United States
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TerrAscend · 4 hours ago

Retail Operations Supervisor

TerrAscend is a trusted, award-winning cannabis retail brand known for its modern spaces and exceptional customer service. The Operations Supervisor will oversee back of house store operations, focusing on inventory control, order fulfillment, and compliance with regulations.

CannabisClinical TrialsHealth CareMedicalPharmaceutical
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Responsibilities

Receive product against packing slip/manifest and PO and enter receiving and inventory information into the appropriate software system or systems
Process shipments by printing labels, affixing labels, and properly storing product in "the vault."
Vault picking, packing, unpacking, and canceling of ECOM Web orders, quick pick up in store, and curbside pick up (Where applicable)
Work with the AGM and GM to meet all regulatory, compliance, safety requirements. Correct all violations with a sense of urgency
Understanding and ability to accurately maintain seed-to-sale tracking, POS System, Metrc and ECOM platform(s)
Participate and lead all scheduled dispensary inventory counts
Identify, report, and reconcile any inventory discrepancies with assistance from AGM and GM
Accurately record, track, and maintain all inventory related data through internal management software and systems
Maintain/participate in providing detailed and accurate record keeping
Develop and distribute inventory reporting on a regular basis
Work with AGM and GM to brainstorm ways to reduce inventory discrepancies and “shrink”
Responsible for participating in accurate and efficient flow of products from storage to the point of sale, and vice versa
Update other staff members on inventory processes and procedures
Ability to troubleshoot and communicate IT related issues to the appropriate parties/channels
Ensure the Front of House is adequately stocked and being replenished in a timely fashion to support the business
Ability to cover sales floor when needed and successfully engage customers when applicable

Qualification

Cannabis dispensary experienceInventory managementMetrc proficiencyPoint-of-sale systemsMicrosoft ExcelMath skillsOrganizational skillsTime-management skillsTeamworkCommunication skills

Required

Must meet minimum age requirements by state as determined by the Department of Health
A minimum of 1-2yrs of cannabis dispensary experience
High School Diploma/GED Required
Strong computer skills, including Microsoft Excel
Excellent math & accounting skills
Excellent organizational and time-management skills
Ability to work both independently and in a team environment
Ability to pass a full background check
Work/manage coverage of weekends and holidays as necessary
Must be flexible regarding work schedule, including evenings/weekends/holidays/overnights etc
Must be and remain compliant with any and all company and DOH regulations
Able to push, pull, lift, or move a minimum of 50 lbs
Capable of sitting, standing, kneeling, bending, squatting and or walking for extended periods of time
Ability to handle cash or card transactions with patients using an electronic processing system

Benefits

Comprehensive Health Coverage
Mental Health & Wellness Support
Flexible Paid Time Off (PTO)
Employee Assistance Program (EAP)
Paid Parental Leave
401(k) with Company Match
Pet Insurance
Employee Discounts
Recognition Program
Disability & Life Insurance

Company

TerrAscend

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TerrAscend is a cannabis company that provides products, brands, and services to the cannabinoid market.

Funding

Current Stage
Public Company
Total Funding
$639.07M
Key Investors
FocusGrowth Asset ManagementStearns BankPelorus Equity Group
2025-07-09Post Ipo Debt· $57.77M
2024-08-02Post Ipo Debt· $140M
2023-06-27Post Ipo Debt· $25M

Leadership Team

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Ziad Ghanem
President and Chief Executive Officer
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Lynn K. Gefen
Chief People and Legal Officer and Corporate Secretary
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Company data provided by crunchbase