NEOGOV · 13 hours ago
Billing Coordinator II
PA, PA
Full-time
Onsite
Entry Level
$26/hr - $26/hr
2+ years expNEOGOV is a company that provides technology solutions for government organizations, and they are seeking a Billing Coordinator II. The role involves performing billing and maintenance functions for the City’s water, sewer, storm water, trash, and Real Estate tax systems.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Performs the billing and maintenance functions for Trash: generates trash bills for annual, installment, and delinquent billings; updates computer system with quarterly billing dates; generates interim bills; analyzes credit balances to determine if a refund is necessary and processes the refunds; transfers misapplied payments to the correct accounts; prepares quarterly delinquent trash for turnover to collection agency
Performs the billing and maintenance functions for Real Estate tax and DID assessment: generates real estate tax and DID bills for annual, installment, interim and delinquent billings; maintains millage rates for each entity; processes the update files provided by the County; maintains the billing and due dates; researches all credit balances to determine if a refund is necessary and processes the refunds; prepares interim bills; prepares annual delinquent real estate tax for turnover to County; processes the monthly payment to DID
Performs billing and maintenance functions for Utility Billing (water, sewer, storm water),locates anomalies and errors in meter readings and billing processes to facilitate completing the daily billing cycle
Performs all data maintenance for all water, sewer, and storm water adjustments related to billing and payment corrections: processes refunds, maintains utility rates in billing systems as approved by City Council and/or PUC
Calculates customer bills, generates billing registers, prints bills, and posts bills; assesses account compliance with billing requirements including general ledger and penalty codes; address validations; and negative meter reads
Performs a variety of clerical duties including, but not limited to,enters accounts payable vouchers for approval, processes return mail, verifies water applications
Performs work independently with regard to techniques in processing the different types of printings and mailings
Provides back up to Mail/Print Clerk, Cashier Service Clerk, Customer Care and Revenue Coordinators as needed. Duties will be split between the Billing Coordinator 2 positions
Qualification
Required
Applicants must possess valid employment authorization to work in the United States
Applicants must have the ability to work on-site at City of Lancaster, Pennsylvania locations
Graduation from High School or completion of a GED is required
At least two (2) years experience in data entry; cash handling and disbursement are required
At least one (1) year experience in billing function is required with progressive experience in utilities preferred
Possession of a valid Pennsylvania Driver's License is required
Proven proficiency in knowledge, understanding and use of the Microsoft (or similar) suite of tools (Word, and Excel, Outlook or Lotus Notes) is required
Proven intermediate knowledge of cash reconciliation procedures is required
Proven ability to Problem Solve is essential
Proven knowledge of billing and maintenance functions of computerized utility software is required
Proven ability to utilize computerized cash receipt and billing systems is required
Proven ability to systematically identify, analyze, and rectify incorrectly processed items is required
Proven ability to read, write, speak and comprehend English is required
Proven ability to work as part of a team and to collaborate successfully with others is required
Proven ability to adapt to new or changed situations and to show flexibility in making improvements in work processes and operations is required
Proven ability to remain flexible in daily work assignments is required
Proven ability to exhibit customer-centered behaviors and to focus on customer needs is required
Proven ability to commit to excellence in service and to continuous improvement is required
Preferred
At least one (1) year experience in billing function is required with progressive experience in utilities preferred
Previous experience with basic Accounting practices is preferred
Benefits
Medical (PPO and HDHP/HSA options)
Dental
Vision
Life Insurance
FSA
Critical Illness and Accident Insurance
Pension(s)
457 Deferred Compensation
Sick
Vacation
Personal Time
13 Paid Holidays for non-essential positions (Bonus days given in lieu of holidays to essential positions)
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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