Vivo Infusion® · 9 hours ago
Clinical Service Specialist, Per Diem - Aurora, CO
Denver, CO
Part-time
Onsite
New Grad, Entry Level
$22/hr - $24/hr
0+ years expVivo Infusion is seeking a motivated and detail-oriented Clinical Service Specialist to join their highly skilled Infusion team in Aurora, CO. The role involves managing patient schedules, supporting medical staff, verifying insurance benefits, and securing necessary authorizations for treatments to ensure smooth clinical operations.
Health CareHospitalTherapeuticsWellness
Responsibilities
Manages and supports all front-end operations of the infusion center, including answering phone calls, greeting patients, maintaining a clean and organized environment, processing payments, collecting documentation, accepting deliveries, and overseeing the handling of incoming mail
Proactively reviews patient cancellations and reschedules treatments to ensure the treatment plan is followed. Communicates any changes to the Clinical Operations Manager and nursing staff as needed. Additionally, calls to remind patients of their upcoming appointments
Oversees and ensures efficient turnover of exam rooms to include disinfecting and stocking supplies
Obtain, prepare, and submit ordered patient lab specimen as directed
Receives deliveries, collects invoices, reviews for accuracy and consistency, connects with the Clinic Manager to authorize payment, and then sends to Vivo Accounts Payable team
Schedules patients for follow-up infusion treatments working closely with the Patient Care Navigator team to assist and coordinate
Collaborates with referring providers to obtain and file medical records, ensuring all relevant documents are available for the medical team’s review. Maintains efficiency and accuracy while adhering to HIPAA guidelines in handling patient records and documents
Proficient in using information systems, maintaining statistical records, and preparing reports as requested by the Clinic Manager
Utilizing Electronic Medical Record (EMR) to check in medication deliveries
Assists with clinical inventory management in collaboration with the Clinical Operations Manager
Fosters positive and collaborative relationships with professional staff, co-workers, referring physician offices, ancillary departments, and external agencies
Qualification
Required
High School graduate or equivalent required
Active CPR/BLS prior to starting work, required
Demonstrates intermediate typing skills (50+ wpm), computer literacy with MS Office (Excel, Word, PowerPoint), and proficiency in office equipment and information systems, including billing databases
Preferred
6 months of clinical experience, preferred
Phlebotomy and lab processing skills, preferred
Medical Assistant Certification or Medical Office experience, preferred
1 year working with insurance authorizations, benefits verifications, and billing, preferred
Benefits
401K with Match up to 4%
Company
Vivo Infusion®
Vivo Infusion® is a leading provider of accessible, affordable, and safe community-based infusion and injection care for patients suffering from compromised immune systems, infectious diseases, and other medical conditions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Allen
Chief Financial Officer
Sue Rottura
Chief Operating Officer
Recent News
Home Health Care News
2025-01-10
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