Tucson Electric Power · 12 hours ago
Metering Admin Specialist
Tucson, AZ
Full-time
Onsite
Entry Level
$26.18/hr - $26.18/hr
2+ years expTucson Electric Power is a subsidiary of Fortis Inc., providing electric and gas service to nearly 700,000 customers in Arizona. The Metering Admin Specialist is responsible for routing daily workload, supporting field personnel, and managing service orders while maintaining communication with internal and external customers regarding meter concerns.
Electrical DistributionEnergyPower Grid
Responsibilities
Individual who can work independently to identify potential problem areas, provide potential solutions, and report all necessary information to the department supervisor
Dispatching functions supporting the field personnel via phone and radio communications
Tracks workload to shift work assignments as required
Monitors and completes different order-type queues throughout the day
Maintains departmental reports and updates systems related to that department
Handles emergency calls from field technicians with knowledge of May Day procedures
Reporting of special circumstances involving hazardous situations, violent or threatening customers
This position may provide services to affiliates of the Company subject to the UNS Energy Code of Conduct and the related Policies and Procedures
Qualification
Required
Minimum two years' experience in customer service, office support, or utility business
High school diploma or GED required
Ability to work in a fast‑paced, structured environment
Intermediate computer proficiency (Outlook, Excel, Word)
Effective verbal and written communication with internal teams and customers
Strong multitasking skills with high attention to detail
Basic math and computer skills
Ability to manage challenging customer interactions with professionalism and empathy
Problem‑solving and decision‑making skills
Ability to work independently and collaboratively
Ability to learn and use systems such as Clevest, Maximo and Field System
Within one year, employees may test to become a Metering Services Communication Specialist
To be considered for this position, a resume must be submitted, enumerating qualifications and skills
Knowledge of CC&B, Maximo and Clevest
Be a team-oriented worker who may at times, have to work without the support of others and perform multiple tasks simultaneously, get along well with others and other departments
Computer skills and software knowledge including: Excel, Word, and Outlook
Knowledge and use of Tucson city maps
Policies and procedures relating to service orders
Professional written and verbal communications skills i.e. radio, computer, telephone
Organized, self-directed, and multi-tasked oriented
Compiling and Maintaining departmental records and reports
Benefits
401k plan with a generous company match and additional non-discretionary employer contribution for eligible employees
Affordable individual and family health insurance plans
Tuition assistance
Life insurance
Long-term disability insurance
Company
Tucson Electric Power
Tucson Electric Power provides safe, reliable power to metro.
1001-5000 employees
H1B Sponsorship
Tucson Electric Power has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Ryan Anderson
Manager, Business Development
Recent News
Arizona Daily Star
2026-01-16
Arizona Daily Star
2026-01-06
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