Newrez · 16 hours ago
Contract Management System Administrator
TX, Coppell
Full-time
Onsite
Mid Level
3+ years expNewrez is a company dedicated to exceeding the expectations of residential mortgage borrowers and business partners through superior service. The Contract Management System Administrator will be responsible for the configuration, maintenance, optimization, and user support of the Contract Lifecycle Management platform, ensuring it operates efficiently and meets the needs of various business stakeholders.
FinanceFinancial Services
Responsibilities
Configure and maintain CLM system settings, user roles, permissions, templates, and automated workflows
Oversee system updates, enhancements, and integrations with ERP, CRM, e signature platforms, and other enterprise systems
Manage metadata fields, clause libraries, reporting dashboards, and document repositories
Ensure data accuracy, security, and integrity across the system
Serve as the primary point of contact for system users and troubleshoot issues related to system functionality
Develop and deliver user training programs, quick start guides, job aids, and onboarding materials
Monitor system usage and proactively identify opportunities to streamline user experience
Provide support for contract request intake, workflow questions, and routing issues
Partner with Vendor Management, Legal, Finance, and business units to evaluate and enhance contract workflows
Implement process improvements to reduce cycle time and strengthen compliance
Ensure templates, clauses, approval rules, and workflows remain up to date with policy requirements
Collaborate with cross functional teams to standardize processes across the enterprise
Build and maintain dashboards and reports to provide visibility into:
Contract cycle times
Expiration and renewal tracking
Workload distribution
Contract compliance and obligations
Prepare periodic performance metrics for leadership and audit teams
Effectively manage and oversee the day-to-day operations of an offshore team of Analysts
Ensure the CLM system aligns with internal policies, regulatory requirements, and audit controls
Maintain records retention and archival protocols
Coordinate user access, authentication, and system security measures
Liaise with the CLM software provider for support cases, upgrades, and roadmap items
Participate in evaluating new modules, integrations, or enhanced functionality
Support testing and change management efforts for system releases
Qualification
Required
Bachelor's degree in business, Information Systems, Supply Chain, or related field a plus
3-5 years of experience administering a Contract Management system (e.g., Conga, Coupa, Ariba, or similar)
Strong understanding of contract lifecycle processes, procurement, and legal workflows
Proficiency with report building, data analysis, and system configuration
Excellent problem solving, documentation, and communication skills
Understanding and commitment to continuous business improvement process
Capable of working closely with internal customers, cross-functional teams, business units, support partners and suppliers – exhibits leadership behaviors
Effective planner and organizer
Ability to manage multiple projects and tasks effectively
Analytical ability to develop and execute strategic and tactical plans
Creativity, integrity, and Innovation – is creative and inclusive in approach, honest, accountable, upholds ethical standards and maintains confidentiality, as required
Effective Change Agent and Communicator - demonstrates advanced verbal and written communication skills, with added focus on listening and ability to develop and present subject matter materials to all levels of the organization
Consistently Demonstrate Quality Customer Focus and Leadership – is a self-starter, assertive and a team player, striving to provide stellar service to Newrez Business Units
Problem Solving and Conflict Leadership – strives to understand contributing factors, works to resolve complex challenges, and works with others to effectively resolve conflicts
Delivering Results – sense of urgency – defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement, meets deadlines and provides timely status updates and follow-through
Teamwork / Cooperation – accountable to team, works with others to meet established milestones, appreciates view of team members and is respectful of others
Initiative – acts, seeks new opportunities, and strives to see projects through to completion
Work Reliability/Quality – strives to eliminate errors, values accurate work as a priority, and seeks opportunities to improve deliverables
Preferred
Prior supervisory experience preferred
Benefits
Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Company
Newrez
Newrez is your mortgage partner for all stages of your homeownership journey. We offer hundreds of mortgage products to match your needs.
5001-10000 employees
H1B Sponsorship
Newrez has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (12)
2023 (41)
2022 (3)
2021 (2)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Joshua Bishop
Chief Operating Officer, Servicing
B
Bruce Williams
Vice Chairman
Recent News
2026-02-03
Company data provided by crunchbase