Gateway Group Personnel · 1 day ago
Customer Service Specialist
West Memphis, AR
Contract
Onsite
Mid Level
$45K/yr - $50K/yrGateway Group Personnel is seeking a Customer Service Specialist to manage customer accounts in a designated US territory. The role involves processing customer orders, fulfilling RFQs, and ensuring timely delivery of goods by collaborating with various internal teams.
Human ResourcesInformation TechnologyStaffing Agency
Hiring Manager
Jered Haddad
Responsibilities
Customer Service: main point of contact for clients throughout the project lifecycle, including working with Purchase Orders
Change Order Management: review customer technical specifications, drawings, and applications to determine the appropriate product to be quoted (electrical/technical)
Order Processing: collaborate with internal teams (sales, production, logistics) to fulfill orders based on client specifications and deadlines
Qualification
Required
Experience managing customer accounts, sales order processing, inventory management, shipping and invoicing
Preferred
4-year college degree in Marketing, Engineering, or Communications
Experience in SAP and/or Salesforce
Company
Gateway Group Personnel
Gateway Group Personnel is a staffing and recruiting company offering temporary staffing services.
Founded in 1984
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
James Murdock
Senior Talent Partner
Company data provided by crunchbase